Compare Spiceworks and Atera - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Spiceworks or Atera?

Atera is more expensive to implement (TCO) than Spiceworks, and Spiceworks is rated higher (90/100) than Atera (78/100). Spiceworks offers users more features (16) than Atera (5). There is a clear winner in this case and it is Spiceworks!

Looking for the right MRP Software solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Spiceworks Vs. Atera

Spiceworks: Spiceworks is a software development company headquartered in Austin, Texas. It was formed in early 2006 by Scott Abel, Jay Hallberg, Greg Kattawar, and Francis Sullivan to provide a Facebook-like community integrated with a free ad-supported inventory, and help desk software application designed for network administrators working in small- to mid-...

Atera: Atera provides an All-in-One Management Platform for IT Support companies, MSP's and VAR's. From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together. Atera has operations in the United States, Europe and Asia.

Who is more expensive? Spiceworks or Atera?

The real total cost of ownership (TCO) of MRP Software software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Spiceworks and Atera.

Spiceworks accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Spiceworks is rated 2, which is much lower than the average cost of MRP Software software. Atera price starts at $79 per technician/month , When comparing Atera to its competitors, the software is rated 4 - lower than the average MRP Software software cost.

Bottom line: Atera is more expensive than Spiceworks.

Which software includes more/better features?

We've compared Spiceworks Vs. Atera based on some of the most important and required MRP Software features.

Spiceworks: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Change Management, Contract Management, Customer Survey, Email Integration, ITIL Compliant, Knowledge Base/FAQ, LDAP/Active Directory Synchronization.

Atera: Chat, Customizable Categories, Email integration, IT Asset Management, Knowledge Management.

Target customer size

Spiceworks is best for small and medium sized business IT support teams. and Atera's target customer size include: Small businesses and start ups.