Compare XM HRMS and LiveAgent - Oct 2022

Shlomi LaviShlomi Lavi / Oct 07, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - XM HRMS or LiveAgent?

XM HRMS is more expensive to implement (TCO) than LiveAgent, and LiveAgent is rated higher (80/100) than XM HRMS (55/100). LiveAgent offers users more features (5) than XM HRMS (0). There is a clear winner in this case and it is LiveAgent!

Looking for the right Business performance management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

XM Software Solutions Private Limited Vs. Quality Unit

XM Software Solutions Private Limited: XM Software Solutions Private Limited, is a Private limited company incorporated under the laws of India. The Company is engaged in the business of IT & ITenabled services and provides these services exclusively to its affiliate companies ,namely UAE Exchange Centre LLC and its subsidiaries & affiliates. XM Software Solutions Pvt Ltd offers a full ...

Quality Unit: Quality Unit is a privately owned software development and technology company. We specialize in software development of web based products and information systems designed for mid to large sized companies. Today, more than 19,000 customers worldwide are operating with our products, spanning a wide variety of projects, from small personal webs...

Who is more expensive? XM HRMS or LiveAgent?

The real total cost of ownership (TCO) of Business performance management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for XM HRMS and LiveAgent.

XM HRMS price starts at $3,250 per license , On a scale between 1 to 10 XM HRMS is rated 2, which is much lower than the average cost of Business performance management software. LiveAgent price starts at $15 per agent/month , When comparing LiveAgent to its competitors, the software is rated 2 - much lower than the average Business performance management software cost.

Bottom line: XM HRMS cost is around the same cost of LiveAgent.

Which software includes more/better features?

We've compared XM HRMS Vs. LiveAgent based on some of the most important and required Business performance management features.

XM HRMS: We are still working to collect the list of features for XM HRMS.

LiveAgent: Chat, Email integration, IT Asset Management, Network Management, Ticket Management.

Target customer size

XM HRMS's typical customers include: Small businesses and start ups, Customers of the software include businesses of all sizes and a wide range of types.



XM HRMS

ITQlick rating
(3/5)

starts at $3,250 per license

XM HRMS is a growing cloud-based Business performance management software, it is designed to support small and medium size business. XM HRMS received a rating of 3 from ITQlick team. The software cost is consid...

Categories: Performance Management, Attendance Tracking, Benefits Administration, Compensation Management.

LiveAgent

ITQlick rating
(4.7/5)

starts at $15 per agent/month

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through Voice, Email, Live Chat, Facebook, Twitter and Contact Forms. Simple, yet powerful interface: Answer mail...

Categories: Document Management, Call Center, Ticket Management, IT Asset Management, Network Monitoring.

Compare specifications

Compare features

XM HRMS: 0 Features

We are working to collect the list of features

LiveAgent: 5 Features

Chat
Email integration
IT Asset Management
Network Management
Ticket Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
XM HRMS
ITQlick rating
3/5
Score
55/100
Pricing
3.8/10
License pricing
$3,250 per license
Functionality
7
Compare
LiveAgent
ITQlick rating
4.7/5
Score
80/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
14
Oracle H...
ITQlick rating
4/5
Score
91/100
Pricing
4.2/10
License pricing
$9,995 per license
Functionality
14
Compare
Anaplan
ITQlick rating
4.4/5
Score
89/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
24
Planning...
ITQlick rating
4/5
Score
87/100
Pricing
6.4/10
License pricing
$10,000 per year
Functionality
29
Compare

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.