Shlomi Lavi /
Oct 07, 2022
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Bottom Line: Which is Better - XM HRMS or LiveAgent?
XM HRMS is more expensive to implement (TCO) than LiveAgent, and LiveAgent is rated higher (80/100) than XM HRMS (55/100). LiveAgent offers users more features (5) than XM HRMS (0). There is a clear winner in this case and it is LiveAgent!
Looking for the right Business performance management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
XM Software Solutions Private Limited Vs. Quality Unit
XM Software Solutions Private Limited: XM Software Solutions Private Limited, is a Private limited company incorporated under the laws of India. The Company is engaged in the business of IT & ITenabled services and provides these services exclusively to its affiliate companies ,namely UAE Exchange Centre LLC and its subsidiaries & affiliates. XM Software Solutions Pvt Ltd offers a full ...
Quality Unit: Quality Unit is a privately owned software development and technology company.
We specialize in software development of web based products and information systems designed for mid to large sized companies.
Today, more than 19,000 customers worldwide are operating with our products, spanning a wide variety of projects, from small personal webs...
Who is more expensive? XM HRMS or LiveAgent?
The real total cost of ownership (TCO) of Business performance management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for XM HRMS and LiveAgent.
XM HRMS price starts at $3,250 per license , On a scale between 1 to 10 XM HRMS is rated 2, which is much lower than the average cost of Business performance management software. LiveAgent price starts at $15 per agent/month , When comparing LiveAgent to its competitors, the software is rated 2 - much lower than the average Business performance management software cost.
Bottom line: XM HRMS cost is around the same cost of LiveAgent.
Which software includes more/better features?
We've compared XM HRMS Vs. LiveAgent based on some of the most important and required Business performance management features.
XM HRMS: We are still working to collect the list of features for XM HRMS.
LiveAgent: Chat, Email integration, IT Asset Management, Network Management, Ticket Management.
Target customer size
XM HRMS's typical customers include: Small businesses and start ups, Customers of the software include businesses of all sizes and a wide range of types.