Zendesk Explore - Top Competitors (Nov 2022)

Shlomi Lavi / updated: Nov 11, 2022

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Zendesk Explore vs. Alternatives in 2024

Zendesk Explore vs. Phocas Analytics

Zendesk Explore and Phocas Analytics offer similar features, including data visualization, live dashboards, collaboration, and reporting tools. Unlike Zendesk Explore, Phocas Analytics offers a custom database designer feature and customer scorecards. Unlike Phocas Analytics, Zendesk Explore offers omnichannel analytics.

They are cloud-based solutions. Zendesk Explore pricing starts at $49/agent/month with a free trial, while Phocas Analytics does not disclose its pricing details. Zendesk Explore serves customers in healthcare, education, financial services, and the government, while Phocas Analytics has customers in manufacturing, electrical, automotive, and construction.

Zendesk Explore has over 160,000 paid customer accounts, while Phocas Analytics boasts over 2,000 customers and 30,000 users. They are equally scalable solutions for small, midsize, and enterprise organizations. Zendesk Explore has a live chat support channel, unlike Phocas Analytics.

Zendesk Explore vs. Reveal

Zendesk Explore and Reveal have similar features, including data visualization, custom dashboards, data integration, and collaboration tools. Unlike Zendesk Explore, Reveal offers white labeling, machine learning, and dashboard linking. Zendesk Explore offers omnichannel analytics, unlike Reveal.

Zendesk Explore is a cloud-based solution, while Reveal supports cloud and on-premise deployments. Zendesk Explore pricing starts at $49/agent/month with a free trial, while Reveal does not disclose pricing details. Zendesk Explore boasts over 160,000 users and customers, while top brands like Gambit, Atanasoft, and SearchMetrics use Reveal.

They are highly scalable for companies of all sizes. Zendesk Explore serves customers in healthcare, education, and financial services, while Reveal caters to companies in banking, finance, blockchain technology, and real estate. Unlike Reveal, Zendesk Explore has a live chat support channel.

Zendesk Explore vs. Informer

Zendesk Explore and Informer have similar features, such as reporting, data visualization, and custom charts. Unlike Zendesk Explore, Informer offers data sources and multi-value databases. Zendesk Explore offers omnichannel analytics and advanced collaboration tools, unlike Informer.

Zendesk Explore is a cloud-based solution, while Informer supports cloud and on-premise deployment. Zendesk Explore pricing starts at $49/agent/month with a free trial, while Informer pricing remains undisclosed. Over 1500 customers use the Informer solution, while Zendesk Explore boasts more than 160,000 active accounts.

Zendesk Explore caters to clients in education, healthcare, and financial services, while Informer serves customers in nonprofit, higher education, insurance, and manufacturing. They are equally scalable solutions for businesses of all sizes. Unlike Informer, Zendesk Explore has a live chat support channel.