Bitrix24 - Top Competitors (Mar 2023)

Bitrix24 Review
ITQlick Score: 90/100
ITQlick Rating:
Pricing: 6/10 - average cost
Category: CRM -> Bitrix24 review -> Bitrix24 competitors
Ranking:Ranked 16 out of 605 CRM systems
Company: Bitrix, Inc.
Pricing: starts at $61 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Bitrix24 review, Bitrix24 pricing guide
Shlomi LaviShlomi Lavi / updated: Mar 07, 2023

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Bitrix24 vs. Alternatives in 2024

Bitrix24 competes with other CRM systems like Neon CRM, NetSuite CRM, and Base CRM. We will compare these CRM systems in some specific aspects below.
  • Functionality: Bitrix24 offers features like Sales Funnels, Sales Tunnels, Client Communication History, Lead Generation, Customer Reactivation, CRM, Omni-channel Marketing, Team Management, Client Service & Communication, Unified Workspace, etc. Neon CRM offers features like Donor Management, Fundraising Features, Marketing & Communications (available in Bitrix24), Events, Volunteers, One-Click Reports, Performance Dashboards, etc. NetSuite CRM offers features like Sales Force Automation, Reporting & Analytics (available in Base CRM), Sales Forecasting and Quota Management, etc. Base CRM offers features like Email Tracking, Email notifications, Activity Reporting, Mobile CRM (available in NetSuite CRM), Email Automation, Sequencing, Click Call, Log & Record Every Call, etc.
  • Customers/Industries: Bitrix24 has costumers like Sotkon, MoSAiK, Mobilblitz Geißler & Ulrich GbR, Caloryfrio.com, k-webs GmbH, Ecuatoriana Industrial, etc. Neon CRM has customers like CASA of Cook County, How Great Old Broads, Hand Up Network, How Chicago Cultural Alliance, Partnership 4 Kids, etc. NetSuite CRM has customers like Redbuilt LLC, Beyond The Rack, Virgin Money, School of Rock, Corkcicle, Wahoo, Dylan Candy Bar, Hanover, Honey Stinger, Springfree Trampoline, etc. Base CRM targets Education, Financial Services, Government, Healthcare, Media, Manufacturing, Retail, Software, Telecommunications, etc.
  • Cost: Bitrix24 starts at $39 per month for 5 users. Neon CRM starts at $99/month. The license cost information for NetSuite CRM is unavailable. Base CRM (Zendesk Sell) starts at $19 per user per month billed annually. Base CRM comes with a free trial.
  • Cloud-based/On-premise: Bitrix24 and all its alternatives are cloud-based. Bitrix24 has an On-Premise version for Windows and Linux.
  • Popularity: Bitrix24 is privately held with 10,000,000+ organizations. Neon CRM is also privately held with over 3,000 organizations. NetSuite is a subsidiary of Oracle Cooperation which is publicly traded on the NYSE under the ORCL symbol and trusted by more than 29K customers worldwide.
  • Support: Bitrix24 and Neon CRM offer Email/Help Desk, FAQs/Forum, Knowledge Base, and Chat. Bitrix24 offers 24/7 (Live Rep), and Neon CRM offers Phone Support. NetSuite CRM and Base CRM Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), and Chat.

Bitrix24 vs. Alternatives (pricing table)

Software

Pricing

Free Trial

Bitrix24 CRM

$61 to $249 per user per month

Free Plan

Zoho CRM

$59 to $299 per user per month

15 days

Salesforce Sales Cloud

$25 to $300 per user per month

30 days

Pipeliner CRM

$65 to $150 per user per month

14 days

Freshsales

$18 to $83 per user per month

Free Plan

Bitrix24's Free Alternative

Zoho CRM and Daylite are free alternatives to Bitrix24.

Bitrix24 alternatives - for small & large Business

Here are the top 4 alternatives to Bitrix24 that are worth checking out: Pipedrive for SMBs, Salesforce for large size business, Zoho CRM for growing companies, and JobNimbus for low budget organizations.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Bitrix24
ITQlick rating
4.1/5
Score
90/100
Pricing
6/10
License pricing
$61 per month
Functionality
33
Best for SMBs
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Best for Enterprise
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Growing
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Free version
JobNimbu...
ITQlick rating
4.6/5
Score
94/100
Pricing
2/10
License pricing
$99 per month
Functionality
35

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.