CenterWare Inbound - Top 8 Alternatives

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Last updated: Oct 07, 2019

CenterWare Inbound Competitors

ITQlick rating
(4.6/5)

CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...

  • Categories:

    • Auto Dialer / Predictive Dialer
    • Automatic Call Distribution (ACD)
    • Call Recording
    • Conference Calling
    • CRM

CenterWare Inbound top competitors and alternatives for 2020

CenterWare Inbound is a fantastic tool that has a lot to offer, but it’s important to make sure you’re choosing the right Call Center software for your company and its unique needs. CenterWare Inbound has some strong competitors and alternatives, and there’s a chance that one of them might be a better fit for your company.

Here are 4 alternatives to CenterWare Inbound that are worth checking out: Nextiva Hosted Call Center for SMBs, USAN IVR for large size business, 8x8 Contact Center for low budget companies, and OXON for starting businesses and freelancers.

1. Nextiva Hosted Call Center - Best for SMBs

Nextiva Hosted Call Center is a leading Call Center software designed for for small and medium size business, Nextiva Hosted Call Center installed on-premises or used cloud based, CenterWare Inbound can be used on the cloud. Nextiva Hosted Call Center, with a pricing score of 3.6 is considered less expensive to implement than CenterWare Inbound with a score of 5.6. Nextiva Hosted Call Center published pricing is $19.95 per user/month.

Nextiva Hosted Call Center is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Nextiva offers 20 main features).

Compare head to head: Nextiva Hosted Call Center Vs CenterWare Inbound

2. USAN IVR - Best for Large Business

USAN IVR is a leading Call Center software designed for for large size business, USAN IVR installed on-premises or used cloud based, CenterWare Inbound can be used on the cloud. USAN IVR, with a pricing score of 6.2 is considered more expensive to implement than CenterWare Inbound with a score of 5.6. USAN IVR published pricing is $1,000 per license.

USAN IVR is rated 3.2 stars by ITQlick experts, both software products offer a good range of features (USAN offers 4 main features).

Compare head to head: USAN IVR Vs CenterWare Inbound

3. 8x8 Contact Center - Best for Low Budget Companies

8x8 Contact Center is a leading Call Center software designed for for low budget, 8x8 Contact Center installed on-premises or used cloud based, CenterWare Inbound can be used on the cloud. 8x8 Contact Center, with a pricing score of 2.2 is considered less expensive to implement than CenterWare Inbound with a score of 5.6. 8x8 Contact Center published pricing is $0.04 per minute.

8x8 Contact Center is rated 3.9 stars by ITQlick experts, both software products offer a good range of features (8x8 offers 43 main features).

Compare head to head: 8x8 Contact Center Vs CenterWare Inbound

4. OXON - Best for NO Budget or Start up Companies

OXON is a leading Call Center software designed for if you have very low to no budget or you just want to start with a free version, OXON installed on-premises or used cloud based, CenterWare Inbound can be used on the cloud. OXON, with a pricing score of 2 is considered less expensive to implement than CenterWare Inbound with a score of 5.6. OXON published pricing is $39 per user/month.

OXON is rated 4.9 stars by ITQlick experts, both software products offer a good range of features (OXON offers 15 main features).

Compare head to head: OXON Vs CenterWare Inbound

5. TouchStar Dialler

TouchStar Dialler is a leading Call Center software designed for if you want to consider another good alternative, TouchStar Dialler used on the cloud, CenterWare Inbound can be used on the cloud. TouchStar Dialler, with a pricing score of 3.4 is considered less expensive to implement than CenterWare Inbound with a score of 5.6. TouchStar Dialler published pricing is Pricing not available.

TouchStar Dialler is rated 4.4 stars by ITQlick experts, both software products offer a good range of features (TouchStar offers 6 main features).

Compare head to head: TouchStar Dialler Vs CenterWare Inbound

6. Telax Hosted Call Center

Telax Hosted Call Center is a leading Call Center software designed for if you want to consider another good alternative, Telax Hosted Call Center installed on-premises or used cloud based, CenterWare Inbound can be used on the cloud. Telax Hosted Call Center, with a pricing score of 2 is considered less expensive to implement than CenterWare Inbound with a score of 5.6. Telax Hosted Call Center published pricing is $35 per user/month.

Telax Hosted Call Center is rated 4 stars by ITQlick experts, both software products offer a good range of features (Telax offers 13 main features).

Compare head to head: Telax Hosted Call Center Vs CenterWare Inbound

7. Talkdesk

Talkdesk is a leading Call Center software designed for if you want to consider another good alternative, Talkdesk used on the cloud, CenterWare Inbound can be used on the cloud. Talkdesk, with a pricing score of 4.2 is considered less expensive to implement than CenterWare Inbound with a score of 5.6. Talkdesk published pricing is $29 per user/month.

Talkdesk is rated 3.7 stars by ITQlick experts, both software products offer a good range of features (Talkdesk offers 9 main features).

Compare head to head: Talkdesk Vs CenterWare Inbound

8. Five9 Virtual Call Center

Five9 Virtual Call Center is a leading Call Center software designed for if you want to consider another good alternative, Five9 Virtual Call Center installed on-premises or used cloud based, CenterWare Inbound can be used on the cloud. Five9 Virtual Call Center, with a pricing score of 6 is considered more expensive to implement than CenterWare Inbound with a score of 5.6. Five9 Virtual Call Center published pricing is $185 per user/month.

Five9 Virtual Call Center is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Five9 offers 29 main features).

Compare head to head: Five9 Virtual Call Center Vs CenterWare Inbound


ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
CenterWare
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
9
Fit small business
Fit medium business
Fit large business
Software review
Best for SMBs
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.6/10
License pricing license pricing (if provided by the software vendor)
$19.95 per user/month
Hosting
On premise and Cloud
Functionality score
20
Fit small business
Fit medium business
Fit large business
Software review
Best for Enterprise
USAN
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
89/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.2/10
License pricing license pricing (if provided by the software vendor)
$1,000 per license
Hosting
On premise and Cloud
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
Low budget
8x8
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$0.04 per minute
Hosting
On premise and Cloud
Functionality score
43
Fit small business
Fit medium business
Fit large business
Software review
Free version
OXON
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
85/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$39 per user/month
Hosting
On premise and Cloud
Functionality score
15
Fit small business
Fit medium business
Fit large business
Software review