Top 10 CenterWare Inbound Competitors

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CenterWare Inbound Competitors and Alternatives

The two main competitors of CenterWare Inbound include LiveVox Predictive Dialer and 3CX Phone System. LiveVox Predictive Dialer is a cloud-based contact center solution that manages communications of various companies across a multichannel environment, while CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities.

LiveVox Predictive Dialer is supported on the web-based, Mac, and Windows platform, whereas CenterWare Inbound is supported on the web-based platform. LiveVox Predictive Dialer is designed to fit small business, mid-size business, and enterprise, whereas CenterWare Inbound is designed for mid-size business and large business.

3CX Phone System is an on-premise and cloud-based PBX system for unified communications, while CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities.

Some of the key features of 3CX Phone System include call parking, SIP trunking, call recording, and unified communications, while some of the key features of CenterWare Inbound include queue management, inbound call center, campaign management, and escalation management. 3CX Phone System is supported on web-based, Windows, Android, and iOS, while CenterWare Inbound is supported on the web-based platform.

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