CenterWare Inbound - Top Competitors (Mar 2022)

CenterWare Inbound Review
ITQlick Score: 91/100
ITQlick Rating:
(4.6/5)
Pricing: 5.6/10 - average cost
Category: Call Center -> CenterWare Inbound review -> CenterWare Inbound competitors
Ranking:Ranked 4 out of 240 Call Center systems
Company: Nuxiba Technologies
Typical customers: Medium and large size businesses
Platforms: Desktop, Cloud
Links: CenterWare Inbound review, CenterWare Inbound alternatives
Shlomi LaviShlomi Lavi / updated: Mar 20, 2022

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CenterWare Inbound VS Alternatives in 2022

The two main competitors of CenterWare Inbound include LiveVox Predictive Dialer and 3CX Phone System. LiveVox Predictive Dialer is a cloud-based contact center solution that manages communications of various companies across a multichannel environment, while CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities.

LiveVox Predictive Dialer is supported on the web-based, Mac, and Windows platform, whereas CenterWare Inbound is supported on the web-based platform. LiveVox Predictive Dialer is designed to fit small business, mid-size business, and enterprise, whereas CenterWare Inbound is designed for mid-size business and large business.

3CX Phone System is an on-premise and cloud-based PBX system for unified communications, while CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities.

Some of the key features of 3CX Phone System include call parking, SIP trunking, call recording, and unified communications, while some of the key features of CenterWare Inbound include queue management, inbound call center, campaign management, and escalation management. 3CX Phone System is supported on web-based, Windows, Android, and iOS, while CenterWare Inbound is supported on the web-based platform.

CenterWare Inbound alternatives - for small & large Business

Here are the top 4 alternatives to CenterWare Inbound that are worth checking out: Nextiva Hosted Call Center for SMBs, zendesk talk for large size business, 8x8 Contact Center for growing companies, and Parakeet for low budget organizations.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
Best for SMBs
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
Best for Enterprise
zendesk
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
25
Growing
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
Free version
Parakeet
ITQlick rating
2.8/5
Score
84/100
Pricing
2/10
License pricing
$15 per user/month
Functionality
13

Author - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.