CenterWare Inbound - Top 13 Alternatives
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Shlomi Lavi / updated: May 06, 2021We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. Learn more by reading our advertiser disclosure.
CenterWare Inbound is a fantastic tool with many features, but it’s important to make sure you’re choosing the right Call Center software for your company and its unique needs. CenterWare Inbound has some strong competitors and alternatives, and there’s a chance that one of them might be a better fit for your company.
2021's Top CenterWare Inbound Alternatives
Here are the top 4 alternatives to CenterWare Inbound that are worth checking out: Nextiva Hosted Call Center for SMBs, zendesk talk for large size business, 8x8 Contact Center for growing companies, and Parakeet for startups and SMBs.
1. Nextiva Hosted Call Center - Best for SMBs
Nextiva Hosted Call Center is an alternative Call Center software, Nextiva Hosted Call Center installed on-premises or used cloud based, CenterWare Inbound can be used on the cloud. Nextiva Hosted Call Center, with a pricing score of 3.6 is considered less expensive to implement than CenterWare Inbound with a score of 5.6.
Nextiva Hosted Call Center is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Nextiva offers 20 main features).
Compare head to head: Nextiva Hosted Call Center Vs CenterWare Inbound
2. zendesk talk - Best for Large Business
zendesk talk is an alternative Call Center software, zendesk talk installed on-premises or used cloud based, CenterWare Inbound can be used on the cloud. zendesk talk, with a pricing score of 2 is considered less expensive to implement than CenterWare Inbound with a score of 5.6.
zendesk talk is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (zendesk offers 25 main features).
Compare head to head: zendesk talk Vs CenterWare Inbound
3. 8x8 Contact Center - Best for Growing Companies
8x8 Contact Center is an alternative Call Center software, 8x8 Contact Center installed on-premises or used cloud based, CenterWare Inbound can be used on the cloud. 8x8 Contact Center, with a pricing score of 2.2 is considered less expensive to implement than CenterWare Inbound with a score of 5.6.
8x8 Contact Center is rated 3.9 stars by ITQlick experts, both software products offer a good range of features (8x8 offers 43 main features).
Compare head to head: 8x8 Contact Center Vs CenterWare Inbound
4. Parakeet - Best for NO Budget or Start up Companies
Parakeet is an alternative Call Center software, Parakeet installed on-premises or used cloud based, CenterWare Inbound can be used on the cloud. Parakeet, with a pricing score of 2 is considered less expensive to implement than CenterWare Inbound with a score of 5.6.
Parakeet is rated 2.8 stars by ITQlick experts, both software products offer a good range of features (Parakeet offers 13 main features).
Compare head to head: Parakeet Vs CenterWare Inbound
5. TouchStar Dialler
TouchStar Dialler is an alternative Call Center software, TouchStar Dialler used on the cloud, CenterWare Inbound can be used on the cloud. TouchStar Dialler, with a pricing score of 3.4 is considered less expensive to implement than CenterWare Inbound with a score of 5.6.
TouchStar Dialler is rated 4.4 stars by ITQlick experts, both software products offer a good range of features (TouchStar offers 6 main features).
Compare head to head: TouchStar Dialler Vs CenterWare Inbound
6. Telax Hosted Call Center
Telax Hosted Call Center is an alternative Call Center software, Telax Hosted Call Center installed on-premises or used cloud based, CenterWare Inbound can be used on the cloud. Telax Hosted Call Center, with a pricing score of 2 is considered less expensive to implement than CenterWare Inbound with a score of 5.6.
Telax Hosted Call Center is rated 4 stars by ITQlick experts, both software products offer a good range of features (Telax offers 13 main features).
Compare head to head: Telax Hosted Call Center Vs CenterWare Inbound
7. USAN IVR
USAN IVR is an alternative Call Center software, USAN IVR installed on-premises or used cloud based, CenterWare Inbound can be used on the cloud. USAN IVR, with a pricing score of 6.2 is considered more expensive to implement than CenterWare Inbound with a score of 5.6.
USAN IVR is rated 3.2 stars by ITQlick experts, both software products offer a good range of features (USAN offers 4 main features).
Compare head to head: USAN IVR Vs CenterWare Inbound
8. Talkdesk
Talkdesk is an alternative Call Center software, Talkdesk used on the cloud, CenterWare Inbound can be used on the cloud. Talkdesk, with a pricing score of 4.2 is considered less expensive to implement than CenterWare Inbound with a score of 5.6.
Talkdesk is rated 3.7 stars by ITQlick experts, both software products offer a good range of features (Talkdesk offers 9 main features).
Compare head to head: Talkdesk Vs CenterWare Inbound
9. Five9 Virtual Call Center
Five9 Virtual Call Center is an alternative Call Center software, Five9 Virtual Call Center installed on-premises or used cloud based, CenterWare Inbound can be used on the cloud. Five9 Virtual Call Center, with a pricing score of 6 is considered more expensive to implement than CenterWare Inbound with a score of 5.6.
Five9 Virtual Call Center is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Five9 offers 29 main features).
Compare head to head: Five9 Virtual Call Center Vs CenterWare Inbound
10. inContact Cloud Contact Center
inContact Cloud Contact Center is an alternative Call Center software, inContact Cloud Contact Center installed on-premises, CenterWare Inbound can be used on the cloud. inContact Cloud Contact Center, with a pricing score of 3.4 is considered less expensive to implement than CenterWare Inbound with a score of 5.6.
inContact Cloud Contact Center is rated 3.2 stars by ITQlick experts, both software products offer a good range of features (inContact offers 4 main features).
Compare head to head: inContact Cloud Contact Center Vs CenterWare Inbound
11. Virtual Observer
Virtual Observer is an alternative Call Center software, Virtual Observer used on the cloud, CenterWare Inbound can be used on the cloud. Virtual Observer, with a pricing score of 5.8 is considered more expensive to implement than CenterWare Inbound with a score of 5.6.
Virtual Observer is rated 3.1 stars by ITQlick experts, both software products offer a good range of features (Virtual offers 8 main features).
Compare head to head: Virtual Observer Vs CenterWare Inbound
12. LiveVox Predictive Dialer
LiveVox Predictive Dialer is an alternative Call Center software, LiveVox Predictive Dialer cloud, CenterWare Inbound can be used on the cloud. LiveVox Predictive Dialer, with a pricing score of 6.4 is considered more expensive to implement than CenterWare Inbound with a score of 5.6.
LiveVox Predictive Dialer is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (LiveVox offers 4 main features).
Compare head to head: LiveVox Predictive Dialer Vs CenterWare Inbound
13. XenCALL Predictive Dialer
XenCALL Predictive Dialer is an alternative Call Center software, XenCALL Predictive Dialer installed on-premises or used cloud based, CenterWare Inbound can be used on the cloud. XenCALL Predictive Dialer, with a pricing score of 6 is considered more expensive to implement than CenterWare Inbound with a score of 5.6.
XenCALL Predictive Dialer is rated 4 stars by ITQlick experts, both software products offer a good range of features (XenCALL offers 15 main features).
Compare head to head: XenCALL Predictive Dialer Vs CenterWare Inbound
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.