Compare Abbyy Finereader Ocr and Zoho Support - May 2022

Shlomi LaviShlomi Lavi / May 17, 2022

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Bottom Line: Which is Better - Abbyy Finereader Ocr or Zoho Support?

Abbyy Finereader Ocr is more expensive to implement (TCO) than Zoho Support, and Zoho Support is rated higher (94/100) than Abbyy Finereader Ocr (65/100). Zoho Support offers users more features (24) than Abbyy Finereader Ocr (3). There is a clear winner in this case and it is Zoho Support!

Looking for the right Document Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Abbyy Finereader Ocr Product Line Vs. Zoho

Abbyy Finereader Ocr Product Line: Founded 1989 in Moscow and was named BIT Software before 1997. ABBYY Headquarters are located in Moscow and provide research and product development as well as global coordination of sales, marketing and promotion. Locations ABBYY group consists of 14 global offices located in Russia (5 offices), the USA, Germany, the UK, Japan, Ukraine,...

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? Abbyy Finereader Ocr or Zoho Support?

The real total cost of ownership (TCO) of Document Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Abbyy Finereader Ocr and Zoho Support.

Abbyy Finereader Ocr price starts at $19 per user/month , On a scale between 1 to 10 Abbyy Finereader Ocr Product Line is rated 4, which is lower than the average cost of Document Management software. Zoho Support price starts at $12 per user/month , When comparing Zoho Support to its competitors, the software is rated 2 - much lower than the average Document Management software cost.

Bottom line: Abbyy Finereader Ocr is more expensive than Zoho Support.

Which software includes more/better features?

We've compared Abbyy Finereader Ocr Vs. Zoho Support based on some of the most important and required Document Management features.

Abbyy Finereader Ocr: Data Import/Export, Basic Reports, Online Customer Support.

Zoho Support: Contract Management, Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ.

Target customer size

ABBYY FineReader 12 Corporate is suitable for streamlining document processing in government, business and academic environments. Zoho Support is best for all types of industries that are interested in an efficient way to manage the customer service and help desk.

Abbyy Finereader Ocr

ITQlick rating
(3.6/5)

starts at $19 per user/month

Abbyy FineReader OCR Product Line is an on-premise document and OCR software solution designed by Abbyy Software House to help the user work efficiently with scanned documents and PDFs. Some of its primary feat...

Categories: Online Community, Internet & Online.

Zoho Support

ITQlick rating
(5/5)

starts at $12 per user/month

Zoho Desk is a cloud-based help desk solution designed to cater to businesses of all sizes. Some of its core features include customer support portal, contract management, and report creation.

Categories: Banking CRM, Casino CRM, Complaint Management, Customer Loyalty, Customer Success.

Compare specifications

Compare features

Abbyy Finereader Ocr: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Zoho Support: 24 Features

Contract Management
Customer Survey
Email Integration
Incident / Request Management
Knowledge Base/FAQ
Mobile Integration
Multi-Site Support
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Service Level Agreements
Contact Management
Contract Management
Customer Service
Customer Support Tracking
Dashboards
Knowledge Base
Sales Reports
Social Media
Workflow Rules & Management
Custom Ticket Designs
Custom Ticket Stock
Customizable Programming
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Abbyy Fi...
ITQlick rating
3.6/5
Score
65/100
Pricing
5.2/10
License pricing
$19 per user/month
Functionality
5
Compare
Zoho Sup...
ITQlick rating
5/5
Score
94/100
Pricing
3.6/10
License pricing
$12 per user/month
Functionality
43
Box
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$15 per user/month
Functionality
26
Review
Compare
SmartFile
ITQlick rating
4.9/5
Score
92/100
Pricing
6.4/10
License pricing
$10 per user/month
Functionality
3
Scan123
ITQlick rating
4.2/5
Score
92/100
Pricing
4/10
License pricing
$349 per month
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.