Compare Zoho Support and Abbyy Finereader Ocr - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Zoho Support or Abbyy Finereader Ocr?

Abbyy Finereader Ocr is more expensive to implement (TCO) than Zoho Support, and Zoho Support is rated higher (94/100) than Abbyy Finereader Ocr (65/100). Zoho Support offers users more features (24) than Abbyy Finereader Ocr (3). There is a clear winner in this case and it is Zoho Support!

Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Zoho Vs. Abbyy Finereader Ocr Product Line

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Abbyy Finereader Ocr Product Line: Founded 1989 in Moscow and was named BIT Software before 1997. ABBYY Headquarters are located in Moscow and provide research and product development as well as global coordination of sales, marketing and promotion. Locations ABBYY group consists of 14 global offices located in Russia (5 offices), the USA, Germany, the UK, Japan, Ukraine,...

Who is more expensive? Zoho Support or Abbyy Finereader Ocr Product Line?

The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho Support and Abbyy Finereader Ocr Product Line.

Zoho Support price starts at $12 per user/month , On a scale between 1 to 10 Zoho Support is rated 2, which is much lower than the average cost of Customer Service software. Abbyy Finereader Ocr Product Line price starts at $19 per user/month , When comparing Abbyy Finereader Ocr Product Line to its competitors, the software is rated 4 - lower than the average Customer Service software cost.

Bottom line: Abbyy Finereader Ocr Product Line is more expensive than Zoho Support.

Which software includes more/better features?

We've compared Zoho Support Vs. Abbyy Finereader Ocr based on some of the most important and required Customer Service features.

Zoho Support: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Contract Management, Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ, Mobile Integration, Multi-Site Support, Reporting.

Abbyy Finereader Ocr Product Line: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Zoho Support is best for all types of industries that are interested in an efficient way to manage the customer service and help desk. ABBYY FineReader 12 Corporate is suitable for streamlining document processing in government, business and academic environments.