Compare Adobe Social and ServeSmart - Mar 2022

Shlomi LaviShlomi Lavi / Mar 14, 2022

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Bottom Line: Which is Better - Adobe Social or ServeSmart?

Adobe Social is more expensive to implement (TCO) than ServeSmart, and Adobe Social is rated higher (91/100) than ServeSmart (81/100). Adobe Social offers users more features (5) than ServeSmart (0).

Looking for the right Social Media Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Adobe Vs. MaFoi Group company

Adobe: Adobe is changing the world through digital experiences. For more than two decades, Adobe has been at the heart of making engaging experiences happen, and we fuel the content creation and delivery ecosystem in a way no other technology company can. nnWhether it's a smartphone or tablet app, a game, a video, a digital magazine, a website, or an ...

MaFoi Group company: Ma Foi combines research, cutting-edge engagement products, and the power of big data technology to help you master the science of happy customers… attracting more customers and retaining them for life.

Who is more expensive? Adobe Social or ServeSmart?

The real total cost of ownership (TCO) of Social Media Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Adobe Social and ServeSmart.

Adobe Social price starts at $52.99 per month , On a scale between 1 to 10 Adobe Social is rated 4, which is lower than the average cost of Social Media Management software. ServeSmart price starts at $42 per user/month , When comparing ServeSmart to its competitors, the software is rated 4 - lower than the average Social Media Management software cost.

Bottom line: Adobe Social cost is around the same cost of ServeSmart.

Which software includes more/better features?

We've compared Adobe Social Vs. ServeSmart based on some of the most important and required Social Media Management features.

Adobe Social: Facebook Integration, Content Templates, Template Creator, Twitter Integration, WYSIWYG App Builder.

ServeSmart: We are still working to collect the list of features for ServeSmart.

Target customer size

Adobe Social tries to do everything and fails in most. Those who are in small and medium-sized businesses can fully benefit from ServeSmart software.

Adobe Social

ITQlick rating
(3.5/5)

starts at $52.99 per month

Social marketing is all about relationships. With the new Adobe® Social, marketers finally have a comprehensive solution to build stronger connections through content that’s guided by tangible data. Create the ...

Categories: Social Media, Publishing, Social Selling.

ServeSmart

ITQlick rating
(2.8/5)

starts at $42 per user/month

ServeSmart is a web- and cloud-based CRM software that helps users in customer engagement. It offers users with a fully customizable customer feedback form. Users can record customer information and history as ...

Categories: Casino CRM, Healthcare CRM, Social Media.

Compare specifications

Compare features

Adobe Social: 5 Features

Facebook Integration
Content Templates
Template Creator
Twitter Integration
WYSIWYG App Builder

ServeSmart: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Adobe So...
ITQlick rating
3.5/5
Score
91/100
Pricing
5.4/10
License pricing
$52.99 per month
Functionality
8
Compare
ServeSmart
ITQlick rating
2.8/5
Score
81/100
Pricing
4/10
License pricing
$42 per user/month
Functionality
3
Radian6
ITQlick rating
3.4/5
Score
92/100
Pricing
4.8/10
License pricing
$1,000 per organization/month
Functionality
8
Televerde
ITQlick rating
5/5
Score
92/100
Pricing
6/10
License pricing
Pricing not available
Functionality
3
SocialRank
ITQlick rating
3.4/5
Score
91/100
Pricing
3/10
License pricing
$199 per year
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.