Compare Alert Service and ServiceTitan - Dec 2022

Shlomi LaviShlomi Lavi / Dec 11, 2022

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Bottom Line: Which is Better - Alert Service or ServiceTitan?

ServiceTitan is more expensive to implement (TCO) than Alert Service, and ServiceTitan is rated higher (97/100) than Alert Service (79/100). Alert Service offers users more features (8) than ServiceTitan (7).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Fieldpoint Service Applications Inc. Vs. ServiceTitan

Fieldpoint Service Applications Inc.: Fieldpoint Service Applications Inc. is a best-of-breed, service management software provider of project portfolio management and field service management software for the professional services and field service industries. Our tools provide activity based costing analysis on every project, work order and customer interaction. The solutions enabl...

ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...

Who is more expensive? Alert Service or ServiceTitan?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Alert Service and ServiceTitan.

Alert Service price starts at $49.95 per month , On a scale between 1 to 10 Alert Service Software is rated 2, which is much lower than the average cost of Field Service software. ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , When comparing ServiceTitan to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: ServiceTitan is more expensive than Alert Service.

Which software includes more/better features?

We've compared Alert Service Vs. ServiceTitan based on some of the most important and required Field Service features.

Alert Service: Data Import/Export, Basic Reports, Online Customer Support, Mobile Access, Billing & Invoicing, Contract Management, Scheduling, Inventory Management.

ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling.

Target customer size

Alert Software is designed for HVAC, plumbing and mechanical contractors, professional service providers, testing and inspections services, medical and industrial equipment repair companies, lighting, fire, security and telecommunication industries. The software is a valuable solution for companies of all dimensions as well as a range of kinds.

Alert Service

ITQlick rating
(3/5)

starts at $49.95 per month

Alert Software is a web-based field service management solution for Microsoft Dynamics GP that can help users to manage their projects optimize the complete field service management lifecycle. The solut...

Categories: Billing & Invoicing, Call Center, Customer Service, Field Service - Pest Control.

ServiceTitan

ITQlick rating
(4.6/5)

starts at $398 per technician/month + $800 one-time setup cost

ServiceTitan is a web based field service management solution for businesses of all sizes. It offers such capabilities as business intelligence, customer management, resource management, and others. The softwar...

Categories: Billing & Invoicing, Digital Signature, Call Center, Field Service - HVAC, Field Service - Pest Control.

Compare specifications

Compare features

Alert Service: 8 Features

Data Import/Export
Basic Reports
Online Customer Support
Mobile Access
Billing & Invoicing
Contract Management
Scheduling
Inventory Management

ServiceTitan: 7 Features

Mobile Access
Billing & Invoicing
Enterprise Resource Planning
Employee Scheduling
Scheduling
Field Service
Contract Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Alert Se...
ITQlick rating
3/5
Score
79/100
Pricing
2.4/10
License pricing
$49.95 per month
Functionality
31
Compare
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.