Compare Dispatch and Alert Service - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Dispatch or Alert Service?

Alert Service is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than Alert Service (79/100). Alert Service offers users more features (8) than Dispatch (5).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

DispatchTrack Vs. Fieldpoint Service Applications Inc.

DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.

Fieldpoint Service Applications Inc.: Fieldpoint Service Applications Inc. is a best-of-breed, service management software provider of project portfolio management and field service management software for the professional services and field service industries. Our tools provide activity based costing analysis on every project, work order and customer interaction. The solutions enabl...

Who is more expensive? Dispatch or Alert Service Software?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dispatch and Alert Service Software.

Dispatch price starts at $99 per month , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software. Alert Service Software price starts at $49.95 per month , When comparing Alert Service Software to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: Dispatch cost is around the same cost of Alert Service Software.

Which software includes more/better features?

We've compared Dispatch Vs. Alert Service based on some of the most important and required Field Service features.

Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.

Alert Service Software: Data Import/Export, Basic Reports, Online Customer Support, Mobile Access, Billing & Invoicing.

Target customer size

Customers of the software chiefly include small and medium businesses. Alert Software is designed for HVAC, plumbing and mechanical contractors, professional service providers, testing and inspections services, medical and industrial equipment repair companies, lighting, fire, security and telecommunication industries.