Compare amoCRM and Symantec ServiceDesk - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - amoCRM or Symantec ServiceDesk?

Symantec ServiceDesk is more expensive to implement (TCO) than amoCRM, and amoCRM is rated higher (89/100) than Symantec ServiceDesk (75/100).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

QSOFT Vs. Symantec

QSOFT: Our system is open-ended that allows users to develop it and create a new functionality on their own. Due to it you get a unique opportunity to make a CRM-system which perfectly matches exactly for your business. One more indisputable advantage of amoCRM is a great amount of available integrations with communications' links. This feature lets cons...

Symantec: Symantec helps consumers and organizations secure and manage their information-driven world. Symantec is a global leader in providing security, storage and systems management solutions to help our customers – from consumers and small businesses to the largest global organizations – secure and manage their information against more risks at more po...

Who is more expensive? amoCRM or Symantec ServiceDesk?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for amoCRM and Symantec ServiceDesk.

amoCRM price starts at $15 per user/month , On a scale between 1 to 10 amoCRM is rated 2, which is much lower than the average cost of CRM software. Symantec ServiceDesk accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 amoCRM is rated 2, which is much lower than the average cost of CRM software.

Bottom line: Symantec ServiceDesk is more expensive than amoCRM.

Which software includes more/better features?

We've compared amoCRM Vs. Symantec ServiceDesk based on some of the most important and required CRM features.

amoCRM: We are still working to collect the list of features for amoCRM.

Symantec ServiceDesk: We are still working to collect the list of features for Symantec ServiceDesk.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. and Symantec ServiceDesk's target customer size include: Small, medium and large size businesses.