Compare Symantec ServiceDesk and amoCRM - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - Symantec ServiceDesk or amoCRM?

Symantec ServiceDesk is more expensive to implement (TCO) than amoCRM, and amoCRM is rated higher (89/100) than Symantec ServiceDesk (75/100).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Symantec Vs. QSOFT

Symantec: Symantec helps consumers and organizations secure and manage their information-driven world. Symantec is a global leader in providing security, storage and systems management solutions to help our customers – from consumers and small businesses to the largest global organizations – secure and manage their information against more risks at more po...

QSOFT: Our system is open-ended that allows users to develop it and create a new functionality on their own. Due to it you get a unique opportunity to make a CRM-system which perfectly matches exactly for your business. One more indisputable advantage of amoCRM is a great amount of available integrations with communications' links. This feature lets cons...

Who is more expensive? Symantec ServiceDesk or amoCRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Symantec ServiceDesk and amoCRM.

Symantec ServiceDesk accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Symantec ServiceDesk is rated 8, which is higher than the average cost of CRM software. amoCRM price starts at $15 per user/month , When comparing amoCRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Symantec ServiceDesk is more expensive than amoCRM.

Which software includes more/better features?

We've compared Symantec ServiceDesk Vs. amoCRM based on some of the most important and required CRM features.

Symantec ServiceDesk: We are still working to collect the list of features for Symantec ServiceDesk.

amoCRM: We are still working to collect the list of features for amoCRM.

Target customer size

Symantec ServiceDesk's typical customers include: Small, medium and large size businesses, Customers of the software include small and medium businesses as well as large enterprises.