Shlomi Lavi /
Jun 08, 2022
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Bottom Line: Which is Better - AnswerDash or HappyFox?
HappyFox is more expensive to implement (TCO) than AnswerDash, and AnswerDash is rated higher (84/100) than HappyFox (77/100). HappyFox offers users more features (11) than AnswerDash (0).
Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
AnswerDash Vs. Happyfox Inc
AnswerDash: AnswerDash’s core purpose is to empower people with the right information, in the right place, at the right time
We pursue this purpose while adhering to our company values:
We are fanatical about our customers’ and users’ success
We pursue our goals with passion and optimism
We strive for elegance in all things
We are relentless learners and...
Happyfox Inc : HappyFox is a Cloud based Help Desk software that is developed by a super passionate technology team that is experienced in solving customer support problems. As mentioned by the top technology blog Mashable, HappyFox is a "Beautifully designed App" that is loved by thousands of businesses of all sizes for its ease of actioning the support workfl...
Who is more expensive? AnswerDash or HappyFox?
The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for AnswerDash and HappyFox.
AnswerDash price starts at $10 per license , On a scale between 1 to 10 AnswerDash is rated 2, which is much lower than the average cost of Knowledge Management software. HappyFox price starts at $29 per agent/month , When comparing HappyFox to its competitors, the software is rated 2 - much lower than the average Knowledge Management software cost.
Bottom line: AnswerDash cost is around the same cost of HappyFox.
Which software includes more/better features?
We've compared AnswerDash Vs. HappyFox based on some of the most important and required Knowledge Management features.
AnswerDash: We are still working to collect the list of features for AnswerDash.
HappyFox: Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ, Mobile Integration.
Target customer size
AnswerDash is a great tool for use insmall businesses (1-20 employees) and medium-sized companies (10-500 employees)in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of IT andhelp desk. HappyFox is best for almost every type of business.