Aspect Unified IP is communications software which offers inbound and out-bound omnichannel capabilities for medium and large companies. It has call center capabilities including ACD, CRM integration, outbound ...
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Aspect Unified IP is more expensive to implement (TCO) than Aspect Unified IP, and Aspect Unified IP is rated with the same score (75/100) as Aspect Unified IP (75/100). Both tools offer the same amount of features.
Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Aspect Software, Inc: Aspect builds customer relationships through a combination of contact management, workforce optimization and Microsoft unified communications and collaboration platform solutions, enabling organizations to meet the expectations of today’s technology-savvy, socially connected consumer by bringing customer contact to every key functional area of the ...
Aspect Software, Inc: Aspect builds customer relationships through a combination of contact management, workforce optimization and Microsoft unified communications and collaboration platform solutions, enabling organizations to meet the expectations of today’s technology-savvy, socially connected consumer by bringing customer contact to every key functional area of the ...
The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aspect Unified IP and Aspect Unified IP.
Aspect Unified IP accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Aspect Unified IP is rated 6, which is similar to the average cost of Auto Dialer / Predictive Dialer software. Aspect Unified IP accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Aspect Unified IP is rated 6, which is similar to the average cost of Auto Dialer / Predictive Dialer software.
Bottom line: Aspect Unified IP cost is around the same cost of Aspect Unified IP.
We've compared Aspect Unified IP Vs. Aspect Unified IP based on some of the most important and required Auto Dialer / Predictive Dialer features.
Aspect Unified IP: this software is considered "feature-rich" with more than 10 important features, here is a partial list: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Blended Call Center, Call Conferencing, Call Queue Management, CRM with Call Center, DTMF (Dial Tone Multi-Frequency), Inbound Call Center.
Aspect Unified IP: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Blended Call Center, Call Conferencing, Call Queue Management.
Aspect Unified IP is best for those companies that need to ensure that their contact centre can provide an improved customer experience. Aspect Unified IP is best for those companies that need to ensure that their contact centre can provide an improved customer experience.
Aspect Unified IP is communications software which offers inbound and out-bound omnichannel capabilities for medium and large companies. It has call center capabilities including ACD, CRM integration, outbound ...
Compare Pricing
Aspect Unified IP is communications software which offers inbound and out-bound omnichannel capabilities for medium and large companies. It has call center capabilities including ACD, CRM integration, outbound ...
Compare PricingITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Auto Dialer / Predictive Dialer -> Aspect Unified IP review |
Company: | Aspect Software, Inc |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Aspect Unified IP review, Aspect Unified IP pricing, Aspect Unified IP alternatives |
ITQlick Score: | 75/100 |
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ITQlick Rating: |
|
Pricing: | 6/10 - average cost |
Category: | Auto Dialer / Predictive Dialer -> Aspect Unified IP review |
Company: | Aspect Software, Inc |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Aspect Unified IP review, Aspect Unified IP pricing, Aspect Unified IP alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.