Aspect Unified IP is communications software which offers inbound and out-bound omnichannel capabilities for medium and large companies. It has call center capabilities including ACD, CRM integration, outbound ...
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DialerAI is more expensive to implement (TCO) than Aspect Unified IP, and DialerAI is rated higher (82/100) than Aspect Unified IP (75/100). Aspect Unified IP offers users more features (11) than DialerAI (9).
Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Aspect Software, Inc: Aspect builds customer relationships through a combination of contact management, workforce optimization and Microsoft unified communications and collaboration platform solutions, enabling organizations to meet the expectations of today’s technology-savvy, socially connected consumer by bringing customer contact to every key functional area of the ...
Star2Billing: Star2Billing was formed to develop and support its open source telecoms products including A2Billing, a VoIP switch and calling card platform first released in 2005, CDR-Stats, a CDR-Analysis application released in 2010 and Newfies-Dialer, mass SMS and voice broadcasting software released in 2011. With decades of experience in telecoms and softwa...
The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aspect Unified IP and DialerAI.
Aspect Unified IP accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Aspect Unified IP is rated 6, which is similar to the average cost of Auto Dialer / Predictive Dialer software. DialerAI price starts at $199 per month , When comparing DialerAI to its competitors, the software is rated 10 - much higher than the average Auto Dialer / Predictive Dialer software cost.
Bottom line: DialerAI is more expensive than Aspect Unified IP.
We've compared Aspect Unified IP Vs. DialerAI based on some of the most important and required Auto Dialer / Predictive Dialer features.
Aspect Unified IP: this software is considered "feature-rich" with more than 10 important features, here is a partial list: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Blended Call Center, Call Conferencing, Call Queue Management, CRM with Call Center, DTMF (Dial Tone Multi-Frequency), Inbound Call Center.
DialerAI: Automatic Call Scheduling, Campaign Management, Blended Call Center, Call Conferencing, Call Queue Management.
Aspect Unified IP is best for those companies that need to ensure that their contact centre can provide an improved customer experience. and DialerAI's target customer size include: Medium and large size businesses.
Aspect Unified IP is communications software which offers inbound and out-bound omnichannel capabilities for medium and large companies. It has call center capabilities including ACD, CRM integration, outbound ...
Compare Pricingstarts at $199 per month
Predictive dialling and Voice broadcasting is a cost effective and efficient way of talking to your existing customers and generating leads maximising your outbound call-center performance
Compare PricingITQlick Score: | 75/100 |
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Pricing: | 6/10 - average cost |
Category: | Auto Dialer / Predictive Dialer -> Aspect Unified IP review |
Company: | Aspect Software, Inc |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Aspect Unified IP review, Aspect Unified IP pricing, Aspect Unified IP alternatives |
ITQlick Score: | 82/100 |
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ITQlick Rating: |
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Pricing: | 10/10 - high cost |
Category: | Auto Dialer / Predictive Dialer -> DialerAI review |
Company: | Star2Billing |
Pricing: | starts at $199 per month |
Typical customers: | Medium and large size businesses |
Platforms: | Mobile, Cloud |
Links: | DialerAI review, DialerAI pricing, DialerAI alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.