Compare Assyst and Deskero - May 2022
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Bottom Line: Which is Better - Assyst or Deskero?
Assyst is more expensive to implement (TCO) than Deskero, and Deskero is rated higher (85/100) than Assyst (75/100). Assyst offers users more features (5) than Deskero (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Axios Systems Vs. NABRA LTD
Axios Systems: Axios Systems was the first ITSM vendor to adopt the ITIL® framework, pioneering automated ITIL support with the assyst solution. Since then, ITIL has evolved to become a globally accepted framework for managing IT services and the assyst solution continues to support best practices as they evolve.
NABRA LTD: We believe that modern customer care can’t be achieved by simply answering requests. Real communication can’t be passive: you have to reach out, engage with people, get in touch with them. We believe that customers won’t be content with a “nice” service: they want a great experience. They want to be able to share what they love about your brand,...
Who is more expensive? Assyst or Deskero?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Assyst and Deskero.
Assyst accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Assyst is rated 6, which is similar to the average cost of Help Desk software. Deskero price starts at $9 per agent/month , When comparing Deskero to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Assyst is more expensive than Deskero.
Which software includes more/better features?
We've compared Assyst Vs. Deskero based on some of the most important and required Help Desk features.
Assyst: Asset Management, Change Management, ITIL Compliant, Reporting, Service Level Agreements.
Deskero: We are still working to collect the list of features for Deskero.
Target customer size
Customers of the software include businesses of all sizes and types. and Deskero's target customer size include: Small, medium and large size businesses.
Deskero
starts at $9 per agent/month
Deskero software is a cloud-based help desk management platform built for all scopes of businesses. The primary features of Deskero software include advance ticketing, social & chart, custom style, productivity...
Compare PricingCompare specifications
Assyst Specifications
ITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Help Desk -> Assyst review |
Company: | Axios Systems |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Assyst review, Assyst pricing, Assyst alternatives |
Deskero Specifications
ITQlick Score: | 85/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Deskero review |
Company: | NABRA LTD |
Pricing: | starts at $9 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | Deskero review, Deskero pricing, Deskero alternatives |
Compare features
Assyst: 5 Features
Deskero: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.