Compare Assyst and IT Asset - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Assyst or IT Asset?

Assyst is more expensive to implement (TCO) than IT Asset, and IT Asset is rated higher (89/100) than Assyst (75/100). Assyst offers users more features (5) than IT Asset (3).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Axios Systems Vs. Samanage

Axios Systems: Axios Systems was the first ITSM vendor to adopt the ITIL® framework, pioneering automated ITIL support with the assyst solution. Since then, ITIL has evolved to become a globally accepted framework for managing IT services and the assyst solution continues to support best practices as they evolve.

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Who is more expensive? Assyst or IT Asset Management?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Assyst and IT Asset Management.

Assyst accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Assyst is rated 6, which is similar to the average cost of Help Desk software. IT Asset Management price starts at $800 per user/year , When comparing IT Asset Management to its competitors, the software is rated 4 - lower than the average Help Desk software cost.

Bottom line: Assyst is more expensive than IT Asset Management.

Which software includes more/better features?

We've compared Assyst Vs. IT Asset based on some of the most important and required Help Desk features.

Assyst: Asset Management, Change Management, ITIL Compliant, Reporting, Service Level Agreements.

IT Asset Management: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Customers of the software include businesses of all sizes and types. SAManage Help Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations.