Compare Basecamp and Trello - Jan 2023

Shlomi LaviShlomi Lavi / Jan 25, 2023

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Bottom Line: Which is Better - Basecamp or Trello?

Functionality:

Trello and Basecamp are both project management tools that allow teams to organize and track their work. Both tools have similar functionality, such as the ability to create boards, lists, and cards to represent tasks and projects. Both also allow for team members to collaborate, assign tasks, set due dates, and attach files. However, there are some key differences in functionality. Trello is more focused on visual organization and allows for more customization of boards and cards, while Basecamp has more features for communication and messaging within teams.

Pricing:

In terms of pricing, Trello offers a free plan with limited features, as well as a Standard plan for $5 per user per month, a Premium at $10 per user per month, and an Enterprise plan at $17.50 per user per month. Basecamp, on the other hand, offers two plans, one for Freelancers, Startups, and Small teams and the other one for Large teams, companies, and groups. The first plan costs $15 per user per month and the other one costs $299 per month.

User Interface:

Both Trello and Basecamp have a user-friendly and intuitive interface. Trello has a more visual approach, with boards and cards that can be customized and arranged to fit the user's needs. Basecamp has a more traditional layout, with pages for different projects and tasks. Both have mobile apps that are well-designed and easy to use on the go.

Integration:

Both Trello and Basecamp offer integration with a variety of other tools, such as Google Drive, Slack, and Zoom. Trello also offers integration with tools like Github, Salesforce, and Jira, while Basecamp has integrations with tools like Dropbox, Harvest, and Highrise.

Scalability:

Trello and Basecamp both offer scalable solutions for teams of any size. Trello's Enterprise plan allows for custom pricing and features for larger teams, while Basecamp's flat rate allows for an unlimited number of users and projects.

Security:

Both Trello and Basecamp have robust security features in place, such as encryption and secure data storage. Trello is SOC 2 compliant and has been awarded the ISO 27001 certification. Basecamp has been awarded SOC 2 certification and is compliant with GDPR.

Reporting and Analytics:

Both Trello and Basecamp offer some reporting and analytics features, such as the ability to track progress on projects and tasks. Trello's Business Class and Enterprise plans offer more advanced reporting and analytics features, such as the ability to generate custom reports and track team performance. Basecamp also offers a range of reporting and analytics features, but not as advanced as Trello's.

Support and Maintenance:

Both Trello and Basecamp offer support through their website, as well as through email and phone. Trello's Enterprise plan also includes a dedicated customer success manager and a service level agreement (SLA) for response times. Basecamp also offers an SLA for response times, but it is not as detailed as Trello's.

Training and Implementation:

Both Trello and Basecamp offer training and implementation resources on their website, such as tutorials and guides. Trello's Enterprise plan also includes onboarding and training for team members. Basecamp also offers onboarding and training, but not as comprehensive as Trello's.

Flexibility:

Trello and Basecamp are both flexible solutions that can adapt to the needs of different teams and projects. Trello's Enterprise plan offers more customization options for larger teams, while Basecamp's flat rate allows for an unlimited number of users and projects.

Data Migration:

Both Trello and Basecamp offer assistance and tools for data migration, but the process may vary depending on the specific needs of the team. Trello offers a data export feature and a dedicated team to help with migrations, while Basecamp also offers a data export feature and assistance from their customer support team.

Mobile Access:

Both Trello and Basecamp have mobile apps that can be accessed on the go. Trello's mobile app offers a similar experience to the desktop version, with the ability to create and edit boards, lists, and cards. Basecamp's mobile app also offers a similar experience, with the ability to access and manage projects and tasks.

Cloud-based or On-premise:

Both Trello and Basecamp are cloud-based solutions, meaning they are accessed and managed through the internet, rather than on a physical server. This allows for easy access and collaboration for teams, as well as automatic updates and backups.

Vendor Reputation:

Trello was launched in 2011 and has over 50 million users, while Basecamp was launched in 2004 and has over 2 million users. Both are well-respected in the industry and have a strong reputation for helping teams manage their projects and tasks.

Industry Certifications:

Trello has been awarded the ISO 27001 certification for its information security management system and SOC 2 compliance. Basecamp has been awarded SOC 2 certification and is compliant with GDPR.

User Reviews:

Both Trello and Basecamp have generally positive reviews online, with users praising their ease of use and functionality. Trello has a rating of 4.5 out of 5 on G2, while Basecamp has a rating of 4.5 out of 5 on G2.

Technical Requirements:

Both Trello and Basecamp are cloud-based solutions, meaning they do not require any special technical requirements to run, only an internet connection.

Implementation Timeline:

The implementation timeline for both Trello and Basecamp can vary depending on the specific needs of the team, but on average it takes about 1-2 weeks for teams to fully set up and start using the software. Trello's Enterprise plan offers more comprehensive onboarding and training, while Basecamp also offers onboarding and training.

Vendor Stability and Compliance:

Both Trello and Basecamp are well-established companies with a history of stability and compliance. Trello is SOC 2 compliant and has been awarded the ISO 27001 certification, while Basecamp has been awarded SOC 2 certification and is compliant with GDPR.

In conclusion, Trello and Basecamp are both popular project management tools that offer similar functionality for teams to organize and track their work. Both tools have a user-friendly interface, integration with other tools, and robust security features. However, there are some key differences in terms of pricing, reporting and analytics, support and maintenance, and flexibility. Trello offers more advanced reporting and analytics features, a dedicated customer success manager, and more customization options for larger teams. Basecamp, on the other hand, has a flat rate for an unlimited number of users and projects, and a more traditional layout for projects and tasks. Ultimately, the choice between Trello and Basecamp will depend on the specific needs and budget of the team.

Basecamp

ITQlick rating
(4.3/5)

starts at $11 per user/month

Basecamp software is a project management solution that helps teams become better. The solution offers a number of capabilities that include message boards that keep the entire conversation about a specific top...

Categories: Project Accounting, Document Management, Groupware, Business documents.

Trello

ITQlick rating
(4.2/5)

starts at $5 per user/month

Trello is online-based task management software that is suitable for any type of business. The program will help any organization in various tasks which will result into better organization for the company. The...

Categories: Team Collaboration, Employee Onboarding, Marketing, Media Intelligence, Project Management.

Compare specifications

Compare features

Basecamp: 5 Features

Document Management
Project Management
Resource Management
Scheduling
Task Management

Trello: 6 Features

Collaboration
Document Management
Issue Tracking
Project Management
Scheduling
Task Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
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Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.