Compare Business VoiceEdge and SolarWinds Service Desk - Dec 2022
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Bottom Line: Which is Better - Business VoiceEdge or SolarWinds Service Desk?
Business VoiceEdge is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than Business VoiceEdge (82/100). SolarWinds Service Desk offers users more features (18) than Business VoiceEdge (5). There is a clear winner in this case and it is SolarWinds Service Desk!
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Comcast Corporation Vs. Samanage
Comcast Corporation: We get the needs of small businesses, because we were one too. We grew from a small startup with just 1,200 subscribers, taking notice of all the things a business needs for success, and today offer business solutions to over a million businesses like yours!
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who is more expensive? Business VoiceEdge or SolarWinds?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Business VoiceEdge and SolarWinds.
Business VoiceEdge price starts at $64.99 per month , On a scale between 1 to 10 Business VoiceEdge is rated 4, which is lower than the average cost of VoIP software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: Business VoiceEdge cost is around the same cost of SolarWinds.
Which software includes more/better features?
We've compared Business VoiceEdge Vs. SolarWinds Service Desk based on some of the most important and required VoIP features.
Business VoiceEdge: IVR (Interactive Voice Response), IVR System, Outbound IVR, Call Center, VoIP.
SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
Target customer size
The software is a useful solution for businesses of all sizes and a variety of types. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.
SolarWinds Service Desk
starts at $19 per technician/month
SolarWinds Help-desk is cloud-based help-desk and customer service solution designed for businesses of any size. The solution features include change management, IT asset management and incident management and ...
PriceDemoCompare specifications
Business VoiceEdge Specifications
ITQlick Score: | 82/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | VoIP -> Business VoiceEdge review |
Company: | Comcast Corporation |
Pricing: | starts at $64.99 per month |
Typical customers: | Small businesses and start ups |
Platforms: | Cloud |
Links: | Business VoiceEdge review, Business VoiceEdge pricing, Business VoiceEdge alternatives |
SolarWinds Service Desk Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
Compare features
Business VoiceEdge: 5 Features
SolarWinds: 18 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.