CA Service Desk Manager is a help desk management solution for businesses of all sizes. Its capabilities include asset management, ticketing, customer survey, and others. The software was designed and la...
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CA Service Desk is more expensive to implement (TCO) than Puppet Enterprise, and CA Service Desk is rated higher (84/100) than Puppet Enterprise (56/100). Puppet Enterprise offers users more features (3) than CA Service Desk (0).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CA Technologies: CA Technologies has been helping companies manage Information Technology (IT) in all kinds of environments for more than three decades. CA Technologies (NASDAQ: CA) provides IT management solutions that help customers manage and secure complex IT environments to support agile business services. Organizations of all sizes leverage CA Technologies so...
Puppet Labs: Puppet Labs’ IT automation software enables system administrators to deliver the operational agility and efficiency of cloud computing at enterprise-class service levels, scaling from handfuls of nodes on-premise to tens of thousands in the cloud. Puppet powers thousands of companies, including Twitter, Yelp, eBay, Zynga, JP Morgan Chase, Bank of A...
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CA Service Desk and Puppet Enterprise.
CA Service Desk accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CA Service Desk Manager is rated 6, which is similar to the average cost of IT Management software. Puppet Enterprise price starts at $2,450 per user/year , When comparing Puppet Enterprise to its competitors, the software is rated 4 - lower than the average IT Management software cost.
Bottom line: CA Service Desk is more expensive than Puppet Enterprise.
We've compared CA Service Desk Vs. Puppet Enterprise based on some of the most important and required IT Management features.
CA Service Desk: We are still working to collect the list of features for CA Service Desk.
Puppet Enterprise: Data Import/Export, Basic Reports, Online Customer Support.
The software is a viable product for businesses of all sizes and a wide range of types. and Puppet Enterprise's target customer size include: Small, medium and large size businesses.
CA Service Desk Manager is a help desk management solution for businesses of all sizes. Its capabilities include asset management, ticketing, customer survey, and others. The software was designed and la...
Compare Pricingstarts at $2,450 per user/year
Puppet Enterprise is a growing cloud-based System software, it is designed to support small, medium and large size business. Puppet Enterprise received a rating of 4.8 from ITQlick team. The software cost is co...
Compare PricingITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | IT Management -> CA Service Desk review |
Company: | CA Technologies |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | CA Service Desk review, CA Service Desk pricing, CA Service Desk alternatives |
ITQlick Score: | 56/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | IT Management -> Puppet Enterprise review |
Company: | Puppet Labs |
Pricing: | starts at $2,450 per user/year |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Puppet Enterprise review, Puppet Enterprise pricing, Puppet Enterprise alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.