CA Service Desk Manager is a help desk management solution for businesses of all sizes. Its capabilities include asset management, ticketing, customer survey, and others. The software was designed and la...
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CA Service Desk is more expensive to implement (TCO) than UserLock, and CA Service Desk is rated higher (84/100) than UserLock (56/100). UserLock offers users more features (3) than CA Service Desk (0).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CA Technologies: CA Technologies has been helping companies manage Information Technology (IT) in all kinds of environments for more than three decades. CA Technologies (NASDAQ: CA) provides IT management solutions that help customers manage and secure complex IT environments to support agile business services. Organizations of all sizes leverage CA Technologies so...
IS Decisions: IS Decisions is a Software Vendor specializing in Infrastructure and Security Management solutions for Microsoft Windows and Active Directory.
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CA Service Desk and UserLock.
CA Service Desk accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CA Service Desk Manager is rated 6, which is similar to the average cost of IT Management software. UserLock price starts at $11 , When comparing UserLock to its competitors, the software is rated 6 - similar to the average IT Management software cost.
Bottom line: CA Service Desk cost is around the same cost of UserLock.
We've compared CA Service Desk Vs. UserLock based on some of the most important and required IT Management features.
CA Service Desk: We are still working to collect the list of features for CA Service Desk.
UserLock: Data Import/Export, Basic Reports, Online Customer Support.
The software is a viable product for businesses of all sizes and a wide range of types. The software is a viable solution for businesses of all sizes and a variety of types.
CA Service Desk Manager is a help desk management solution for businesses of all sizes. Its capabilities include asset management, ticketing, customer survey, and others. The software was designed and la...
Compare Pricingstarts at $11
UserLock is a network access security solution for businesses of all sizes. It offers such capabilities as real-time monitoring and alerts, auditing and reporting, and others. The software was designed and laun...
Compare PricingITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | IT Management -> CA Service Desk review |
Company: | CA Technologies |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | CA Service Desk review, CA Service Desk pricing, CA Service Desk alternatives |
ITQlick Score: | 56/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | IT Management -> UserLock review |
Company: | IS Decisions |
Pricing: | starts at $11 |
Typical customers: | Start up, Small business, Medium business, Large business, Private use |
Platforms: | Desktop, Cloud |
Links: | UserLock review, UserLock pricing, UserLock alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.