Compare Call and Call - Feb 2022

Shlomi LaviShlomi Lavi / Feb 07, 2022

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Bottom Line: Which is Better - Call or Call?

Call is more expensive to implement (TCO) than Call, and Call is rated with the same score (82/100) as Call (82/100). Both tools offer the same amount of features.

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

AloTech Vs. AloTech

AloTech: For companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conventional systems, AloTech is the web based, pay as you go solution running on Google, which is low cost, fast, easy, scalable and with complete enterprise functionality able to be setup anywhere in the world in 10 minutes.

AloTech: For companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conventional systems, AloTech is the web based, pay as you go solution running on Google, which is low cost, fast, easy, scalable and with complete enterprise functionality able to be setup anywhere in the world in 10 minutes.

Who is more expensive? Call Center Studio or Call Center Studio?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Call Center Studio and Call Center Studio.

Call Center Studio accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Call Center Studio is rated 4, which is lower than the average cost of Call Center software. Call Center Studio accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Call Center Studio is rated 4, which is lower than the average cost of Call Center software.

Bottom line: Call Center Studio cost is around the same cost of Call Center Studio.

Which software includes more/better features?

We've compared Call Vs. Call based on some of the most important and required Call Center features.

Call Center Studio: Automatic Call Scheduling, Campaign Management, Auto Dialer, Blended Call Center, Call Conferencing, Call Queue Management, Call Recording, IVR (Interactive Voice Response).

Call Center Studio: Automatic Call Scheduling, Campaign Management, Auto Dialer, Blended Call Center, Call Conferencing.

Target customer size

Call Center Studio's typical customers include: Small, medium and large size businesses, and Call Center Studio's target customer size include: Small, medium and large size businesses.

Call Center Studio

ITQlick rating
(4.5/5)

Now your customer service agents can work their magic from anywhere, with the world first call center built on Google.

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Monitoring, Call Recording.

Call Center Studio

ITQlick rating
(4.5/5)

Now your customer service agents can work their magic from anywhere, with the world first call center built on Google.

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Monitoring, Call Recording, VoIP.

Compare specifications

Compare features

Call Center Studio: 10 Features

Automatic Call Scheduling
Campaign Management
Auto Dialer
Blended Call Center
Call Conferencing
Call Queue Management
Call Recording
IVR (Interactive Voice Response)
Real Time Reporting
Call Center

Call Center Studio: 10 Features

Automatic Call Scheduling
Campaign Management
Auto Dialer
Blended Call Center
Call Conferencing
Call Queue Management
Call Recording
IVR (Interactive Voice Response)
Real Time Reporting
Call Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Call
ITQlick rating
4.5/5
Score
82/100
Pricing
4/10
License pricing
Pricing not available
Functionality
20
Review
Compare
Call
ITQlick rating
4.5/5
Score
82/100
Pricing
4/10
License pricing
Pricing not available
Functionality
20
Review
Compare
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
Compare
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.