Compare Call and CenterWare Inbound - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Call or CenterWare Inbound?

CenterWare Inbound is more expensive to implement (TCO) than Call, and CenterWare Inbound is rated higher (91/100) than Call (82/100). Call offers users more features (10) than CenterWare Inbound (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

AloTech Vs. Nuxiba Technologies

AloTech: For companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conventional systems, AloTech is the web based, pay as you go solution running on Google, which is low cost, fast, easy, scalable and with complete enterprise functionality able to be setup anywhere in the world in 10 minutes.

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

Who is more expensive? Call Center Studio or CenterWare Inbound?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Call Center Studio and CenterWare Inbound.

Call Center Studio accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Call Center Studio is rated 4, which is lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Call Center Studio is rated 4, which is lower than the average cost of Call Center software.

Bottom line: Call Center Studio cost is around the same cost of CenterWare Inbound.

Which software includes more/better features?

We've compared Call Vs. CenterWare Inbound based on some of the most important and required Call Center features.

Call Center Studio: Automatic Call Scheduling, Campaign Management, Auto Dialer, Blended Call Center, Call Conferencing, Call Queue Management, Call Recording, IVR (Interactive Voice Response).

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

Target customer size

Call Center Studio's typical customers include: Small, medium and large size businesses, and CenterWare Inbound's target customer size include: Medium and large size businesses.