Compare CallTools and SalesAchiever - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - CallTools or SalesAchiever?

SalesAchiever is more expensive to implement (TCO) than CallTools, and SalesAchiever is rated higher (84/100) than CallTools (75/100). SalesAchiever offers users more features (6) than CallTools (5).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

CallTools Inc. Vs. SalesAchiever

CallTools Inc.: At CallTools.com, we are passionate about technology and building systems that help our clients thrive. Our backgrounds are diverse, and we understand that business solutions need to add clear value to the organization. The diversity of our backgrounds enables us to have a greater understanding of our clients business needs. We put all our effort i...

SalesAchiever: Project-SalesAchiever® CRM is used by General Contractors, Construction Suppliers, Architects, Engineers and Housebuilders worldwide who have a need to win business through the building project route whilst selling to key accounts such as End clients, Architects, Main Contractors, and Distributor networks. What is key to the success of Project-Sal...

Who is more expensive? CallTools or SalesAchiever?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CallTools and SalesAchiever.

CallTools price starts at $99 per month , On a scale between 1 to 10 CallTools is rated 2, which is much lower than the average cost of Call Center software. SalesAchiever price starts at $49 per user/month , When comparing SalesAchiever to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: CallTools cost is around the same cost of SalesAchiever.

Which software includes more/better features?

We've compared CallTools Vs. SalesAchiever based on some of the most important and required Call Center features.

CallTools: Chat, Data Analysis Tools, Inbound Call Center, Outbound Call Center, Call Center.

SalesAchiever: Basic Reports, Data Import/Export, Online Customer Support, Budgeting & CPM, Scheduling.

Target customer size

Majority of the customers utilizing CallTools are those who have small (with employees ranging from 10 to 100) and/or medium-sized (with employees ranging from 100 to 1,000) businesses that use the offering from IT, web and data hosting and related information service sectors, mainly with contact center management. Customers of the software include businesses of all sizes and a variety of types.