Compare Calltracks and ShoreTel - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Calltracks or ShoreTel?

Calltracks is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than Calltracks (77/100).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Calltracks Vs. ShoreTel, Inc.

Calltracks: Calltracks Limited provides call tracking software which determines which online and offline sources are generating phone calls to a business or organisation, including the associated sales.

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Who is more expensive? Calltracks or ShoreTel?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Calltracks and ShoreTel.

Calltracks price starts at $333.05 per month , On a scale between 1 to 10 Calltracks is rated 6, which is similar to the average cost of VoIP software. ShoreTel price starts at $19.99 per user/month , When comparing ShoreTel to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: Calltracks is more expensive than ShoreTel.

Which software includes more/better features?

We've compared Calltracks Vs. ShoreTel based on some of the most important and required VoIP features.

Calltracks: We are still working to collect the list of features for Calltracks.

ShoreTel: We are still working to collect the list of features for ShoreTel.

Target customer size

Calltracks's typical customers include: SMBs, and ShoreTel's target customer size include: Medium and large size businesses.