Calltracks Review - why 4.4 stars?

Calltracks Review
ITQlick Score: 77/100
ITQlick Rating: (4.4/5)
Pricing: 6/10 - average cost
Category: VoIP -> Calltracks
Ranking:Ranked 65 out of 164 VoIP systems
Company: Calltracks
Pricing: starts at $333.05 per month
Typical customers: SMBs
Platforms: Desktop
Links: Calltracks pricing, Calltracks alternatives

Shlomi LaviShlomi Lavi / updated: Feb 25, 2022

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What is Calltracks and its features?

CallTracks is a business phone system that uses a flexible number insertion system to track and get leads from website visits and phone calls. This software has a call tracking tool that helps filter calls and save enterprises from spending time and resources on leads that are not adding value. Also included is a call analytic tool that gives users data-driven insights to boost sales and improve marketing yields.

Some key features of this software are inbound & outbound call recording, actionable data, smart customer conversation, and optimized marketing campaigns. This software is a product of CallTracks™, a computer software company with a workforce of over 10 employees. The company is situated in London, UK.

What is Calltracks rating?

The rating of Calltracks is 4.4 stars out of 5 and the total score is 77 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Calltracks?

The typical customers include the following business size: SMBs.

Is it easy to use?

Yes, Calltracks makes it fairly easy to use. This product is user friendly and intuitive.

Is Calltracks cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Calltracks can't be accessed on mobile, you would need to access it from your computer.

Is Calltracks the best VoIP system?

Calltracks is ranked 65 out of 164 software in their category (VoIP systems).

What are Calltracks's pros? (4 Pros)

  • This software uses lightweight JavaScript on pages and thus makes its implementation on users websites easy
  • CallTracks provides easy and effective administration of work activities
  • It is highly flexible and accurate
  • The user interface is clean and not clustered with tools

What are Calltracks's cons? (2 cons)

  • It has no provision for mobile apps yet
  • It is not a particularly affordable and viable option for small-sized enterprises

Who are their main alternatives?

Popular alternatives to Calltracks: RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems, ShoreTel Sky. The full list of competitors can be found here.

What is the cost of Calltracks?

CallTracks pricing is divided into two packages; the professional and enterprise plans. The professional plan costs €249 per month and it has provision for an unlimited number of users. Alternatively, the enterprise plan costs €499 per month and it has extra features such as Bespoke reporting and CRM integration.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for Calltracks.

What should you ask Calltracks during a demo session? (65 questions)

Schedule a demo with Calltracks and access 65 must ask questions for the vendor while watching Calltracks in action.

Where Calltracks is used?

CallTracks is designed to serve businesses of different sizes, from small, medium to large-sized enterprises. It can be implemented in automotive industry, real estate agencies, financial services companies, etc. Some of the enterprises that are using CallTracks are Richmond Motor Group, SanDown Group, and L&C Mortgages.

List of categories

CRM
Marketing
Call Tracking

Calltracks Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Calltracks
ITQlick rating
4.4/5
Score
77/100
Pricing
6/10
License pricing
$333.05 per month
Functionality
3
Compare
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.