Shlomi Lavi /
Jun 22, 2022
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Bottom Line: Which is Better - CC-One or SalesAchiever?
CC-One is more expensive to implement (TCO) than SalesAchiever, and SalesAchiever is rated higher (84/100) than CC-One (83/100). SalesAchiever offers users more features (6) than CC-One (5). There is a clear winner in this case and it is SalesAchiever!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
BroadSoft Vs. SalesAchiever
BroadSoft: From its inception, BroadSoft has focused on developing and delivering software-based voice applications. The company’s flagship product, BroadWorks, is a Voice over Internet Protocol (VoIP) applications platform that enables service providers to deliver basic and enhanced voice services for business and residential end users. As the leading Applic...
SalesAchiever: Project-SalesAchiever® CRM is used by General Contractors, Construction Suppliers, Architects, Engineers and Housebuilders worldwide who have a need to win business through the building project route whilst selling to key accounts such as End clients, Architects, Main Contractors, and Distributor networks.
What is key to the success of Project-Sal...
Who is more expensive? CC-One or SalesAchiever?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CC-One and SalesAchiever.
CC-One price starts at $359.88 per year , On a scale between 1 to 10 CC-One is rated 6, which is similar to the average cost of Call Center software. SalesAchiever price starts at $49 per user/month , When comparing SalesAchiever to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: CC-One is more expensive than SalesAchiever.
Which software includes more/better features?
We've compared CC-One Vs. SalesAchiever based on some of the most important and required Call Center features.
CC-One: ACD (Automatic Call Distribution), Blended Call Center, Call Recording, IVR (Interactive Voice Response), Call Center.
SalesAchiever: Basic Reports, Data Import/Export, Online Customer Support, Budgeting & CPM, Scheduling.
Target customer size
CC-One's typical customers include: Small, medium and large size businesses, Customers of the software include businesses of all sizes and a variety of types.