Compare CenterWare Inbound and Automatic Call Distributor - Mar 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - CenterWare Inbound or Automatic Call Distributor?

Automatic Call Distributor is more expensive to implement (TCO) than CenterWare Inbound, and CenterWare Inbound is rated higher (91/100) than Automatic Call Distributor (54/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nuxiba Technologies Vs. Kunnect

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

Kunnect: With its advanced network, deep IP expertise, wealth of next wave services, and leading broadband and voice capabilities, Kunnect is the right company to help your enterprise employ technology to strategic advantage. Your enterprise demands Hosted Call Center SIP connectivity, security, and reliability. Kunnect provides it all with the simplicit...

Who is more expensive? CenterWare Inbound or Automatic Call Distributor?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CenterWare Inbound and Automatic Call Distributor.

CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterWare Inbound is rated 4, which is lower than the average cost of Call Center software. Automatic Call Distributor price starts at $125 per user/month , When comparing Automatic Call Distributor to its competitors, the software is rated 6 - similar to the average Call Center software cost.

Bottom line: Automatic Call Distributor is more expensive than CenterWare Inbound.

Which software includes more/better features?

We've compared CenterWare Inbound Vs. Automatic Call Distributor based on some of the most important and required Call Center features.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

Automatic Call Distributor: We are still working to collect the list of features for Automatic Call Distributor.

Target customer size

CenterWare Inbound's typical customers include: Medium and large size businesses, and Automatic Call Distributor's target customer size include: Medium and large size businesses.