Compare CenterWare Inbound and Click2Coach - Aug 2022

Shlomi LaviShlomi Lavi / Aug 22, 2022

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Bottom Line: Which is Better - CenterWare Inbound or Click2Coach?

CenterWare Inbound is more expensive to implement (TCO) than Click2Coach, and CenterWare Inbound is rated higher (91/100) than Click2Coach (62/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nuxiba Technologies Vs. InVision

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

InVision: INVISION IS A CREATIVE COLLABORATION PLATFORM FOR DIGITAL DESIGN TEAMSInVision is a platform that enables companies of all sizes to discover the power of design-driven product development and speak a common design language among both business and design teams. Built to foster good communication and agile iterations, InVision will help design teams ...

Who is more expensive? CenterWare Inbound or Click2Coach?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CenterWare Inbound and Click2Coach.

CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterWare Inbound is rated 4, which is lower than the average cost of Call Center software. Click2Coach price starts at $25 per user/month , When comparing Click2Coach to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: CenterWare Inbound cost is around the same cost of Click2Coach.

Which software includes more/better features?

We've compared CenterWare Inbound Vs. Click2Coach based on some of the most important and required Call Center features.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

Click2Coach: We are still working to collect the list of features for Click2Coach.

Target customer size

CenterWare Inbound's typical customers include: Medium and large size businesses, and Click2Coach's target customer size include: Small, medium and large size businesses.

CenterWare Inbound

ITQlick rating
(4.6/5)

CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Recording, Conference Calling.

Click2Coach

ITQlick rating
(3.1/5)

starts at $25 per user/month

Click2Coach is a fast growing cloud-based Call Center software, it is designed to support small, medium and large size call centers. Click2Coach received a rating of 3.1 from ITQlick team. The software cost is ...

Categories: Automatic Call Distribution (ACD), Call Recording, Conference Calling, VoIP, Call Center.

Compare specifications

Compare features

CenterWare Inbound: 0 Features

We are working to collect the list of features

Click2Coach: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
Compare
Click2Coach
ITQlick rating
3.1/5
Score
62/100
Pricing
4.2/10
License pricing
$25 per user/month
Functionality
8
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
zendesk
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
25

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.