Compare CenterWare Inbound and HUD Mobile - Mar 2022

Shlomi LaviShlomi Lavi / Mar 26, 2022

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Bottom Line: Which is Better - CenterWare Inbound or HUD Mobile?

CenterWare Inbound is more expensive to implement (TCO) than HUD Mobile, and CenterWare Inbound is rated higher (91/100) than HUD Mobile (75/100). HUD Mobile offers users more features (3) than CenterWare Inbound (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nuxiba Technologies Vs. Fonality, Inc

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

Fonality, Inc: Founded in 2004 and headquartered in Plano, Texas, Fonality is a leading developer and marketer of cloud-based business communications and unified communications solutions for small, medium and enterprise businesses. Investors include Draper Fisher Jurvetson, Intel Capital, and Azure Capital Partners. Fonality offers purpose-built VoIP business co...

Who is more expensive? CenterWare Inbound or HUD Mobile?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CenterWare Inbound and HUD Mobile.

CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterWare Inbound is rated 4, which is lower than the average cost of Call Center software. HUD Mobile price starts at $24.99 per user/month , When comparing HUD Mobile to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: CenterWare Inbound cost is around the same cost of HUD Mobile.

Which software includes more/better features?

We've compared CenterWare Inbound Vs. HUD Mobile based on some of the most important and required Call Center features.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

HUD Mobile: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

CenterWare Inbound's typical customers include: Medium and large size businesses, and HUD Mobile's target customer size include: Small businesses and start ups.

CenterWare Inbound

ITQlick rating
(4.6/5)

CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Recording, Conference Calling.

HUD Mobile

ITQlick rating
(5/5)

starts at $24.99 per user/month

HUD Mobile is a growing cloud-based Call Center software, it is designed to support small and medium size call centers. HUD Mobile received a rating of 5 from ITQlick team. The software cost is considered affor...

Categories: Call Center.

Compare specifications

Compare features

CenterWare Inbound: 0 Features

We are working to collect the list of features

HUD Mobile: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
Compare
HUD Mobi...
ITQlick rating
5/5
Score
75/100
Pricing
4/10
License pricing
$24.99 per user/month
Functionality
4
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
zendesk
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
25

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.