Compare CenterWare Inbound and Newbridge Telecom Solutions - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - CenterWare Inbound or Newbridge Telecom Solutions?

CenterWare Inbound is more expensive to implement (TCO) than Newbridge Telecom Solutions, and CenterWare Inbound is rated higher (91/100) than Newbridge Telecom Solutions (62/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nuxiba Technologies Vs. Newbridge Telecom Solutions

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

Newbridge Telecom Solutions: The Newbridge team continues to distinguish itself by delivering strategic and customer focused solutions.Our team of professionals have more than 20 years of experience in managing call centers around the world. Newbridge designed a flexible model that eliminates the traditional equipment based model. With Newbridge's virtual technology call cent...

Who is more expensive? CenterWare Inbound or Newbridge Telecom Solutions?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CenterWare Inbound and Newbridge Telecom Solutions.

CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterWare Inbound is rated 4, which is lower than the average cost of Call Center software. Newbridge Telecom Solutions accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterWare Inbound is rated 4, which is lower than the average cost of Call Center software.

Bottom line: CenterWare Inbound is more expensive than Newbridge Telecom Solutions.

Which software includes more/better features?

We've compared CenterWare Inbound Vs. Newbridge Telecom Solutions based on some of the most important and required Call Center features.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

Newbridge Telecom Solutions: We are still working to collect the list of features for Newbridge Telecom Solutions.

Target customer size

CenterWare Inbound's typical customers include: Medium and large size businesses, and Newbridge Telecom Solutions's target customer size include: Small, medium and large size businesses.