Compare CenterWare Inbound and Pulsar - Mar 2022

Shlomi LaviShlomi Lavi / Mar 20, 2022

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Bottom Line: Which is Better - CenterWare Inbound or Pulsar?

CenterWare Inbound is more expensive to implement (TCO) than Pulsar, and CenterWare Inbound is rated higher (91/100) than Pulsar (53/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nuxiba Technologies Vs. Pulsar Platform

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

Pulsar Platform: Pulsar is a new breed of social intelligence platform that’s re-inventing social media monitoring. Born out of 10 years of experience with social data, Pulsar enables marketers to go beyond keyword tracking to map brand audiences, track how content spreads and measure the reach of social conversations.

Who is more expensive? CenterWare Inbound or Pulsar?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CenterWare Inbound and Pulsar.

CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterWare Inbound is rated 4, which is lower than the average cost of Call Center software. Pulsar price starts at $29 per user/month , When comparing Pulsar to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: CenterWare Inbound is more expensive than Pulsar.

Which software includes more/better features?

We've compared CenterWare Inbound Vs. Pulsar based on some of the most important and required Call Center features.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

Pulsar: We are still working to collect the list of features for Pulsar.

Target customer size

CenterWare Inbound's typical customers include: Medium and large size businesses, and Pulsar's target customer size include: Small, medium and large size businesses.

CenterWare Inbound

ITQlick rating
(4.6/5)

CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Recording, Conference Calling.

Pulsar

ITQlick rating
(4.4/5)

starts at $29 per user/month

Pulsar is an award-winning cloud-based Social Media Management software, it is designed to support small, medium and large size business. Pulsar received a rating of 4.4 from ITQlick team. The software cost is ...

Categories: Social networks analytics, Social CRM, Social Media, Social Marketing, Social Media Management.

Compare specifications

Compare features

CenterWare Inbound: 0 Features

We are working to collect the list of features

Pulsar: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
Compare
Pulsar
ITQlick rating
4.4/5
Score
53/100
Pricing
3.2/10
License pricing
$29 per user/month
Functionality
5
Review
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
zendesk
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
25

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.