Shlomi Lavi /
Oct 11, 2022
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Bottom Line: Which is Better - ChaseData Call Center or CenterWare Inbound?
CenterWare Inbound is more expensive to implement (TCO) than ChaseData Call Center, and CenterWare Inbound is rated higher (91/100) than ChaseData Call Center (80/100). ChaseData Call Center offers users more features (5) than CenterWare Inbound (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ChaseData Corporation Vs. Nuxiba Technologies
ChaseData Corporation: ChaseData Corporation was founded in 1996 in order to “empower call centers to accomplish their goals through software.” Our company has never lost sight of this original goal. Today we continue “real-world solutions” to clients operating inbound contact centers, predictive dialing outbound call centers, in over a dozen industries employing thousan...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency.
Nuxiba Technologies is a team...
Who is more expensive? ChaseData Call Center or CenterWare Inbound?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ChaseData Call Center and CenterWare Inbound.
ChaseData Call Center price starts at $89 per agent/month , On a scale between 1 to 10 ChaseData Call Center is rated 2, which is much lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ChaseData Call Center is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: CenterWare Inbound is more expensive than ChaseData Call Center.
Which software includes more/better features?
We've compared ChaseData Call Center Vs. CenterWare Inbound based on some of the most important and required Call Center features.
ChaseData Call Center: Call Conferencing, Call Queue Management, Call Recording, Inbound Call Center, Call Center.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Target customer size
ChaseData Call Center's typical customers include: Small, medium and large size businesses, and CenterWare Inbound's target customer size include: Medium and large size businesses.