Compare Clarabridge and SuiteAnalytics - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Clarabridge or SuiteAnalytics?

Clarabridge is more expensive to implement (TCO) than SuiteAnalytics, and SuiteAnalytics is rated higher (94/100) than Clarabridge (75/100). SuiteAnalytics offers users more features (8) than Clarabridge (0). There is a clear winner in this case and it is SuiteAnalytics!

Looking for the right Business Intelligence solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Clarabridge Vs. NetSuite

Clarabridge: Clarabridge helps hundreds of the world's leading brands understand and improve their customer experience. Using advanced text analytics, Clarabridge transforms survey, social, voice and all other forms of customer feedback into intelligence used to empower confident, decisive action across the business. The result: happier customers.

NetSuite: NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.   More than 12,000 high-growth and midsized companies and divisions of large enterprises...

Who is more expensive? Clarabridge or SuiteAnalytics?

The real total cost of ownership (TCO) of Business Intelligence software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Clarabridge and SuiteAnalytics.

Clarabridge accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Clarabridge is rated 4, which is lower than the average cost of Business Intelligence software. SuiteAnalytics price starts at $499 per month + $99 per user , When comparing SuiteAnalytics to its competitors, the software is rated 2 - much lower than the average Business Intelligence software cost.

Bottom line: Clarabridge is more expensive than SuiteAnalytics.

Which software includes more/better features?

We've compared Clarabridge Vs. SuiteAnalytics based on some of the most important and required Business Intelligence features.

Clarabridge: We are still working to collect the list of features for Clarabridge.

SuiteAnalytics: Inventory Optimization, Order Entry, Purchasing, Vendor Managed Inventory, Warehouse Management.

Target customer size

Clarabridge's typical customers include: Small, medium and large size businesses, NetSuite Analytics is best for small to large business in the industries of retail, wholesale distribution, manufacturing, marketing, consumer products, customer service, department stores, E-Commerce, and industries in the non-profit department.