Shlomi Lavi /
Aug 15, 2022
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Bottom Line: Which is Better - Close or Capsule CRM?
Close is more expensive to implement (TCO) than Capsule CRM, and Capsule CRM is rated higher (94/100) than Close (81/100). Close offers users more features (9) than Capsule CRM (3).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Elastic Inc Vs. Cloudwork
Elastic Inc: Over 2 years ago we started a "Sales As A Service" business called ElasticSales. The vision for Elastic was to build a massive sales infrastructure and empower startups and companies around the world to tap into that infrastructure in order to scale their sales efforts.
Cloudwork: CloudWork is an integration as a service platform that allows anyone to build connections between business and social media apps. We take advantage of public APIs to enable tasks automation. As a result businesses are able to automate boring tasks, save time and increase productivity by defining triggers and actions with just a few clicks.
Who is more expensive? Close or Capsule CRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Close and Capsule CRM.
Close price starts at $29 per user/month , On a scale between 1 to 10 Close is rated 2, which is much lower than the average cost of CRM software. Capsule CRM price starts at $18 per user/month , When comparing Capsule CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Close cost is around the same cost of Capsule CRM.
Which software includes more/better features?
We've compared Close Vs. Capsule CRM based on some of the most important and required CRM features.
Close: API, Email integration, Lead Management, Marketing, Sales orders, Call Center, Conference Calling, Email Marketing.
Capsule CRM: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
This web-based Close. Customers of the software mainly include small and medium businesses from different industrial
backgrounds.