Compare CloudCall and AskoziaPBX - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - CloudCall or AskoziaPBX?

CloudCall is more expensive to implement (TCO) than AskoziaPBX, and CloudCall is rated higher (81/100) than AskoziaPBX (76/100). Both tools offer the same amount of features.

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cloudcall Group Vs. Askozia

Cloudcall Group : Founded in 2012, Cloudcall Group is a leading software and cloud services business that specialises in developing, supplying and supporting advanced telecommunications technology. We have a dedicated team of development, technology and product experts whose sole purpose is to make our customers’ lives easier by consistently providing innovative ...

Askozia: Askozia was started as a software project at the Ostfalia University in Germany in January 2007. The project’s focus was to demonstrate the feasibility of building a lightweight PBX firmware while providing a superior consumer usability experience. The project got so much international attention, that we decided in 2010 to commercialize the softwa...

Who is more expensive? CloudCall or AskoziaPBX?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CloudCall and AskoziaPBX.

CloudCall price starts at $15 per user/month , On a scale between 1 to 10 CloudCall is rated 2, which is much lower than the average cost of Call Center software. AskoziaPBX price starts at $28.51 per month , When comparing AskoziaPBX to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: CloudCall cost is around the same cost of AskoziaPBX.

Which software includes more/better features?

We've compared CloudCall Vs. AskoziaPBX based on some of the most important and required Call Center features.

CloudCall: Chat, Campaign Management, Call Recording, Inbound Call Center, Outbound Call Center.

AskoziaPBX: Call Recording, Call Center, Contact Management, Telephony, VoIP.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. Customers of the software include businesses of all sizes and a wide range of types.