Compare CloudCall and Flowroute - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - CloudCall or Flowroute?

Flowroute is more expensive to implement (TCO) than CloudCall, and Flowroute is rated higher (91/100) than CloudCall (81/100). CloudCall offers users more features (5) than Flowroute (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cloudcall Group Vs. Flowroute Inc.

Cloudcall Group : Founded in 2012, Cloudcall Group is a leading software and cloud services business that specialises in developing, supplying and supporting advanced telecommunications technology. We have a dedicated team of development, technology and product experts whose sole purpose is to make our customers’ lives easier by consistently providing innovative ...

Flowroute Inc.: Flowroute is the leading provider of communication services for cloud-based companies. Flowroute gives developers and enterprises carrier-quality services with unprecedented performance, transparency and control to add voice and messaging capabilities into their apps and services to create unique user experiences. Flowroute is privately held and he...

Who is more expensive? CloudCall or Flowroute?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CloudCall and Flowroute.

CloudCall price starts at $15 per user/month , On a scale between 1 to 10 CloudCall is rated 2, which is much lower than the average cost of Call Center software. Flowroute accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CloudCall is rated 2, which is much lower than the average cost of Call Center software.

Bottom line: Flowroute is more expensive than CloudCall.

Which software includes more/better features?

We've compared CloudCall Vs. Flowroute based on some of the most important and required Call Center features.

CloudCall: Chat, Campaign Management, Call Recording, Inbound Call Center, Outbound Call Center.

Flowroute: We are still working to collect the list of features for Flowroute.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises.

Flowroute SMS Marketing Software serves a wide range of industries and businesses of all sizes.