Compare CloudCall and Huawei - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - CloudCall or Huawei?

CloudCall is more expensive to implement (TCO) than Huawei, and Huawei is rated higher (86/100) than CloudCall (81/100). Both tools offer the same amount of features.

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cloudcall Group Vs. Huawei Technologies

Cloudcall Group : Founded in 2012, Cloudcall Group is a leading software and cloud services business that specialises in developing, supplying and supporting advanced telecommunications technology. We have a dedicated team of development, technology and product experts whose sole purpose is to make our customers’ lives easier by consistently providing innovative ...

Huawei Technologies: Huawei is a global leader of ICT solutions. Continuously innovating based on customer needs, we are committed to enhancing customer experiences and creating maximum value for telecom carriers, enterprises, and consumers. Our telecom network equipment, IT products and solutions, and smart devices are used in 170 countries and regions. Huawei ranked ...

Who is more expensive? CloudCall or Huawei eSpace?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CloudCall and Huawei eSpace.

CloudCall price starts at $15 per user/month , On a scale between 1 to 10 CloudCall is rated 2, which is much lower than the average cost of Call Center software. Huawei eSpace price starts at $50 per month , When comparing Huawei eSpace to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: CloudCall cost is around the same cost of Huawei eSpace.

Which software includes more/better features?

We've compared CloudCall Vs. Huawei based on some of the most important and required Call Center features.

CloudCall: Chat, Campaign Management, Call Recording, Inbound Call Center, Outbound Call Center.

Huawei eSpace: Mobile Access, Fixed Asset Management, Scheduling, Preventive Maintenance, Work Order Management.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. The software is a useful solution for small and medium businesses as well as large enterprises all over the world.