Compare CloudCall and TelePacific Hosted PBX - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - CloudCall or TelePacific Hosted PBX?

TelePacific Hosted PBX is more expensive to implement (TCO) than CloudCall, and TelePacific Hosted PBX is rated higher (85/100) than CloudCall (81/100). CloudCall offers users more features (5) than TelePacific Hosted PBX (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cloudcall Group Vs. TelePacific Communications

Cloudcall Group : Founded in 2012, Cloudcall Group is a leading software and cloud services business that specialises in developing, supplying and supporting advanced telecommunications technology. We have a dedicated team of development, technology and product experts whose sole purpose is to make our customers’ lives easier by consistently providing innovative ...

TelePacific Communications: TelePacific Communications provides comprehensive connectivity, cloud and continuity solutions to 75,000 locations for customers ranging from small businesses to enterprises with hundreds of sites. Headquartered in Los Angeles, the Company serves companies and organizations anchored in California, Nevada and Texas. Its multiple award-winning networ...

Who is more expensive? CloudCall or TelePacific Hosted PBX?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CloudCall and TelePacific Hosted PBX.

CloudCall price starts at $15 per user/month , On a scale between 1 to 10 CloudCall is rated 2, which is much lower than the average cost of Call Center software. TelePacific Hosted PBX price starts at $50 per license , When comparing TelePacific Hosted PBX to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: TelePacific Hosted PBX is more expensive than CloudCall.

Which software includes more/better features?

We've compared CloudCall Vs. TelePacific Hosted PBX based on some of the most important and required Call Center features.

CloudCall: Chat, Campaign Management, Call Recording, Inbound Call Center, Outbound Call Center.

TelePacific Hosted PBX: We are still working to collect the list of features for TelePacific Hosted PBX.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. The software is a useful solution for businesses of all sizes and a wide range of types.