Compare Comm100 Live Chat and Zoho Desk - Jul 2022
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Bottom Line: Which is Better - Comm100 Live Chat or Zoho Desk?
Zoho Desk is more expensive to implement (TCO) than Comm100 Live Chat, and Zoho Desk is rated higher (92/100) than Comm100 Live Chat (81/100). Comm100 Live Chat offers users more features (6) than Zoho Desk (0).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Comm100 Network Corporation Vs. Zoho Corporation
Comm100 Network Corporation: Comm100 is the leading global provider of enterprise-level customer service and communication solutions. As our motto "100% communication, 100% success" indicates, we believe that good customer communication can make a difference for your business, helping you build stronger customer relationships and get a better business performance.
Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...
Who is more expensive? Comm100 Live Chat or Zoho Desk?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Comm100 Live Chat and Zoho Desk.
Comm100 Live Chat price starts at $24 per agent/month , On a scale between 1 to 10 Comm100 Live Chat is rated 4, which is lower than the average cost of Chat software. Zoho Desk price starts at $14 per agent/month , When comparing Zoho Desk to its competitors, the software is rated 4 - lower than the average Chat software cost.
Bottom line: Comm100 Live Chat cost is around the same cost of Zoho Desk.
Which software includes more/better features?
We've compared Comm100 Live Chat Vs. Zoho Desk based on some of the most important and required Chat features.
Comm100 Live Chat: Customer Survey, Email Integration, Knowledge Base/FAQ, Mobile Integration, Multi-Site Support, Reporting.
Zoho Desk: We are still working to collect the list of features for Zoho Desk.
Target customer size
Comm100 Live Chat's typical customers include: Small, medium and large size businesses, and Zoho Desk's target customer size include: Small, medium and large size businesses.
Zoho Desk
starts at $14 per agent/month
Zoho Desk is a cloud-based Help Desk software that allows users to scale up productivity levels through Ticket Assignment refinements and context windows. It also allows them to minimize decision-making time th...
Compare PricingCompare specifications
Comm100 Live Chat Specifications
ITQlick Score: | 81/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Chat -> Comm100 Live Chat review |
Company: | Comm100 Network Corporation |
Pricing: | starts at $24 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Comm100 Live Chat review, Comm100 Live Chat pricing, Comm100 Live Chat alternatives |
Zoho Desk Specifications
ITQlick Score: | 92/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> Zoho Desk review |
Company: | Zoho Corporation |
Pricing: | starts at $14 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Zoho Desk review, Zoho Desk pricing, Zoho Desk alternatives |
Compare features
Comm100 Live Chat: 6 Features
Zoho Desk: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.