Compare ContactWorld and ContactWorld - Jul 2022

Shlomi LaviShlomi Lavi / Jul 29, 2022

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Bottom Line: Which is Better - ContactWorld or ContactWorld?

ContactWorld is more expensive to implement (TCO) than ContactWorld, and ContactWorld is rated with the same score (81/100) as ContactWorld (81/100). Both tools offer the same amount of features.

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

NewVoiceMedia Vs. NewVoiceMedia

NewVoiceMedia: NewVoiceMedia gives you the ability to instantly connect your people to prospects and customers to handle all inquiries using the wealth of knowledge held in Salesforce. And what does this mean? Your team works smarter and performs better while your customers get the answers they seek quickly and reliably - every time. Happy customers... they reall...

NewVoiceMedia: NewVoiceMedia gives you the ability to instantly connect your people to prospects and customers to handle all inquiries using the wealth of knowledge held in Salesforce. And what does this mean? Your team works smarter and performs better while your customers get the answers they seek quickly and reliably - every time. Happy customers... they reall...

Who is more expensive? ContactWorld or ContactWorld Software?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ContactWorld and ContactWorld Software.

ContactWorld accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ContactWorld Software is rated 2, which is much lower than the average cost of CRM software. ContactWorld Software accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ContactWorld Software is rated 2, which is much lower than the average cost of CRM software.

Bottom line: ContactWorld cost is around the same cost of ContactWorld Software.

Which software includes more/better features?

We've compared ContactWorld Vs. ContactWorld based on some of the most important and required CRM features.

ContactWorld: Blended Call Center, Call Conferencing, Call Queue Management, Call Recording, Inbound Call Center.

ContactWorld Software: Blended Call Center, Call Conferencing, Call Queue Management, Call Recording, Inbound Call Center.

Target customer size

ContactWorld's typical customers include: Small, medium and large size businesses, and ContactWorld Software's target customer size include: Small, medium and large size businesses.

ContactWorld

ITQlick rating
(4.5/5)

ContactWrold software is a Cloud-hosted Contact Centre software that is built for Salesforce. The platform allows businesses to connect their agents instantly to customers and prospects over the phone, social m...

Categories: Communications, Business Phone Systems, Call Monitoring, Call Recording.

ContactWorld

ITQlick rating
(4.5/5)

ContactWrold software is a Cloud-hosted Contact Centre software that is built for Salesforce. The platform allows businesses to connect their agents instantly to customers and prospects over the phone, social m...

Categories: Communications, Business Phone Systems, Call Monitoring, Call Recording, Cloud PBX.

Compare specifications

Compare features

ContactWorld: 5 Features

Blended Call Center
Call Conferencing
Call Queue Management
Call Recording
Inbound Call Center

ContactWorld Software: 5 Features

Blended Call Center
Call Conferencing
Call Queue Management
Call Recording
Inbound Call Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ContactW...
ITQlick rating
4.5/5
Score
81/100
Pricing
2/10
License pricing
Pricing not available
Functionality
26
Compare
ContactW...
ITQlick rating
4.5/5
Score
81/100
Pricing
2/10
License pricing
Pricing not available
Functionality
26
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.