Shlomi Lavi /
Jul 21, 2022
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Bottom Line: Which is Better - Conversation Miner or BirdEye?
BirdEye is more expensive to implement (TCO) than Conversation Miner, and BirdEye is rated higher (89/100) than Conversation Miner (62/100). BirdEye offers users more features (7) than Conversation Miner (0).
Looking for the right Reputation Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Converseon Vs. BirdEye
Converseon: Converseon is an award-winning full service social media agency that has been helping leading brands join the conversation to meet their business goals since 2001.
We are led by a diverse group of some of the industry’s brightest minds who have banded together to create a new approach that fully leverages the changing ways people gather, act and...
BirdEye: Monitor reviews, social channels, and surveys in one place. Solve problems before they become problems. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. Dive beneath feedback with Natural Language Processing (NLP) insights to uncover root cause driving customer sentiment, and make improvements whe...
Who is more expensive? Conversation Miner or BirdEye?
The real total cost of ownership (TCO) of Reputation Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Conversation Miner and BirdEye.
Conversation Miner price starts at $100 per feature/month , On a scale between 1 to 10 Conversation Miner is rated 4, which is lower than the average cost of Reputation Management software. BirdEye price starts at $3,000 per year , When comparing BirdEye to its competitors, the software is rated 8 - higher than the average Reputation Management software cost.
Bottom line: BirdEye is more expensive than Conversation Miner.
Which software includes more/better features?
We've compared Conversation Miner Vs. BirdEye based on some of the most important and required Reputation Management features.
Conversation Miner: We are still working to collect the list of features for Conversation Miner.
BirdEye: Dashboard, Customer Success, Campaign Management, Social Media, Sentiment Analysis.
Target customer size
The software is a useful solution for businesses of all sizes hailing from a diverse range of industries. and BirdEye's target customer size include: Small, medium and large size businesses.