Compare Conversation Miner and BirdEye - Jul 2022

Shlomi LaviShlomi Lavi / Jul 21, 2022

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Bottom Line: Which is Better - Conversation Miner or BirdEye?

BirdEye is more expensive to implement (TCO) than Conversation Miner, and BirdEye is rated higher (89/100) than Conversation Miner (62/100). BirdEye offers users more features (7) than Conversation Miner (0).

Looking for the right Reputation Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Converseon Vs. BirdEye

Converseon: Converseon is an award-winning full service social media agency that has been helping leading brands join the conversation to meet their business goals since 2001. We are led by a diverse group of some of the industry’s brightest minds who have banded together to create a new approach that fully leverages the changing ways people gather, act and...

BirdEye: Monitor reviews, social channels, and surveys in one place. Solve problems before they become problems. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. Dive beneath feedback with Natural Language Processing (NLP) insights to uncover root cause driving customer sentiment, and make improvements whe...

Who is more expensive? Conversation Miner or BirdEye?

The real total cost of ownership (TCO) of Reputation Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Conversation Miner and BirdEye.

Conversation Miner price starts at $100 per feature/month , On a scale between 1 to 10 Conversation Miner is rated 4, which is lower than the average cost of Reputation Management software. BirdEye price starts at $3,000 per year , When comparing BirdEye to its competitors, the software is rated 8 - higher than the average Reputation Management software cost.

Bottom line: BirdEye is more expensive than Conversation Miner.

Which software includes more/better features?

We've compared Conversation Miner Vs. BirdEye based on some of the most important and required Reputation Management features.

Conversation Miner: We are still working to collect the list of features for Conversation Miner.

BirdEye: Dashboard, Customer Success, Campaign Management, Social Media, Sentiment Analysis.

Target customer size

The software is a useful solution for businesses of all sizes hailing from a diverse range of industries. and BirdEye's target customer size include: Small, medium and large size businesses.



Conversation Miner

ITQlick rating
(4.6/5)

starts at $100 per feature/month

Conversation Miner is a web based reputation management solution for businesses of all sizes. It offers such capabilities as automated and human analysis, social media monitoring, sentiment analysis, and others...

Categories: Campaign Management, Social Marketing, Reputation Management.

BirdEye

ITQlick rating
(4.8/5)

starts at $3,000 per year

Birdeye is a cloud-based reputation management software that is designed to assist businesses in converting their customers into an influential marketing engine.

Categories: Dashboards & KPIs, Customer Loyalty, Employee Performance Management, Campaign Management, Social Media.

Compare specifications

Compare features

Conversation Miner: 0 Features

We are working to collect the list of features

BirdEye: 7 Features

Dashboard
Customer Success
Campaign Management
Social Media
Sentiment Analysis
Social Media Metrics
Reputation Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Conversa...
ITQlick rating
4.6/5
Score
62/100
Pricing
4/10
License pricing
$100 per feature/month
Functionality
3
Compare
BirdEye
ITQlick rating
4.8/5
Score
89/100
Pricing
8/10
License pricing
$3,000 per year
Functionality
15
Reputada
ITQlick rating
4.7/5
Score
87/100
Pricing
4.6/10
License pricing
$39 per month
Functionality
4
ReviewBuzz
ITQlick rating
4.2/5
Score
87/100
Pricing
5.6/10
License pricing
$199 per location/month
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.