Shlomi Lavi /
Jul 23, 2022
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Bottom Line: Which is Better - coztel or Grasshopper?
coztel is more expensive to implement (TCO) than Grasshopper, and Grasshopper is rated higher (85/100) than coztel (82/100). Grasshopper offers users more features (3) than coztel (0). There is a clear winner in this case and it is Grasshopper!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
coztel Vs. Grasshopper Inc.
coztel: World's leading Cloud Based Contact Center Software Company
Grasshopper Inc.: Founded by two entrepreneurs, Grasshopper has been making it easier to start and grow a small business since 2003. Back then, we started as just two guys with a dream and to date have served over 100,000 entrepreneurs (and we're still growing).
The Grasshopper virtual phone system helps entrepreneurs sound more professional and stay connected fr...
Who is more expensive? coztel or Grasshopper?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for coztel and Grasshopper.
coztel price starts at $50 per month , On a scale between 1 to 10 coztel is rated 6, which is similar to the average cost of Call Center software. Grasshopper price starts at $26 per month , When comparing Grasshopper to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: coztel is more expensive than Grasshopper.
Which software includes more/better features?
We've compared coztel Vs. Grasshopper based on some of the most important and required Call Center features.
coztel: We are still working to collect the list of features for coztel.
Grasshopper: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
coztel's typical customers include: Start up, Small business, Medium business, Large business, Mainly the software has been deployed in small and medium businesses, although it can also
be used for large businesses in some cases.