Compare Critique by eZee and Brandwatch - Jun 2022

Shlomi LaviShlomi Lavi / Jun 07, 2022

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Bottom Line: Which is Better - Critique by eZee or Brandwatch?

Brandwatch is more expensive to implement (TCO) than Critique by eZee, and Critique by eZee is rated higher (84/100) than Brandwatch (78/100). Critique by eZee offers users more features (5) than Brandwatch (3). There is a clear winner in this case and it is Critique by eZee!

Looking for the right Reputation Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

eZee Technosys Vs. BRANDWATCH

eZee Technosys: eZee Technosys is a complete IT solutions provider for the hospitality industry, solutions whose sole purpose is to simplify business processes for our clients and help their business grow. The dedicated teams at eZee cover product development, technical support, consulting and sales. When you deal with us, you are directly coming in touch with peo...

BRANDWATCH: Brandwatch is one of the world’s leading social media monitoring applications. We help customers from all across the globe discover, understand and respond to comments made about them on the web in real time.

Who is more expensive? Critique by eZee or Brandwatch?

The real total cost of ownership (TCO) of Reputation Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Critique by eZee and Brandwatch.

Critique by eZee price starts at $45 per month , On a scale between 1 to 10 Critique by eZee is rated 4, which is lower than the average cost of Reputation Management software. Brandwatch price starts at $800 per license , When comparing Brandwatch to its competitors, the software is rated 6 - similar to the average Reputation Management software cost.

Bottom line: Brandwatch is more expensive than Critique by eZee.

Which software includes more/better features?

We've compared Critique by eZee Vs. Brandwatch based on some of the most important and required Reputation Management features.

Critique by eZee: Customer Experience Management, Employee Performance Management, Response Management, Sentiment Analysis, Reputation Management.

Brandwatch: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Critique by eZee's typical customers include: Small, medium and large size businesses, Customers of the software include small and medium businesses as well as large enterprises.

Critique by eZee

ITQlick rating
(5/5)

starts at $45 per month

Critique by eZee is a reputation management software designed to help hotels strengthen their online presence while keeping guests informed on their latest service.

Categories: Customer Loyalty, Employee Performance Management, Reputation Management.

Brandwatch

ITQlick rating
(3.8/5)

starts at $800 per license

BrandWatch is a social media listening and analytics solution for businesses of all sizes. It also facilitates in publishing, managing, and consulting domains. The software was developed and launched by BrandWa...

Categories: Data analysis, Mobile CRM, Brand Management, Campaign Management, Social Media.

Compare specifications

Compare features

Critique by eZee: 5 Features

Customer Experience Management
Employee Performance Management
Response Management
Sentiment Analysis
Reputation Management

Brandwatch: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Critique...
ITQlick rating
5/5
Score
84/100
Pricing
4/10
License pricing
$45 per month
Functionality
8
Compare
Brandwatch
ITQlick rating
3.8/5
Score
78/100
Pricing
6.4/10
License pricing
$800 per license
Functionality
8
Reputada
ITQlick rating
4.7/5
Score
87/100
Pricing
4.6/10
License pricing
$39 per month
Functionality
4
ReviewBuzz
ITQlick rating
4.2/5
Score
87/100
Pricing
5.6/10
License pricing
$199 per location/month
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.