CRM Central is a growing cloud-based Call Center software, it is designed to support medium and large size call centers. CRM Central received a rating of 3.8 from ITQlick team. The software cost is considered a...
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CRM Central is more expensive to implement (TCO) than nextiva app, and nextiva app is rated higher (99/100) than CRM Central (51/100). nextiva app offers users more features (16) than CRM Central (0). There is a clear winner in this case and it is nextiva app!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Avaya: Avaya is a global leader in business communications systems. The company provides unified communications, contact centres, data solutions and related services directly and through its channel partners to leading businesses and organisations around the world.
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CRM Central and Nextiva Hosted Call Center.
CRM Central accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CRM Central is rated 6, which is similar to the average cost of Call Center software. Nextiva Hosted Call Center price starts at $11.95 per user/month , When comparing Nextiva Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: CRM Central is more expensive than Nextiva Hosted Call Center.
We've compared CRM Central Vs. nextiva app based on some of the most important and required Call Center features.
CRM Central: We are still working to collect the list of features for CRM Central.
Nextiva Hosted Call Center: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking.
CRM Central's typical customers include: Medium and large size businesses, Nextiva is ideal for little firms and also large call facilities.
CRM Central is a growing cloud-based Call Center software, it is designed to support medium and large size call centers. CRM Central received a rating of 3.8 from ITQlick team. The software cost is considered a...
Compare Pricingstarts at $11.95 per user/month
Nextiva is a cloud-based business phone system offered to companies. It can be integrated with various CRM applications. It offers two different packages for differently sized organizations. Using its powerful ...
Compare PricingITQlick Score: | 51/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> CRM Central review |
Company: | Avaya |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | CRM Central review, CRM Central pricing, CRM Central alternatives |
ITQlick Score: | 99/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> nextiva app review |
Company: | Nextiva |
Pricing: | starts at $11.95 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | nextiva app review, nextiva app pricing, nextiva app alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.