Shlomi Lavi /
Jun 22, 2022
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Bottom Line: Which is Better - CRM ++ or Vanilla?
Vanilla is more expensive to implement (TCO) than CRM ++, and Vanilla is rated higher (83/100) than CRM ++ (62/100). CRM ++ offers users more features (4) than Vanilla (3).
Looking for the right Team Collaboration solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Vs. Audiense
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Audiense: Audiense helps over 4,000 of the world’s largest brands and agencies to grow their customer and audience bases by finding, identifying and connecting with individuals and audience segments they don't know about. Audiense clients include Universal Music, Havas Helia and Comic Relief. The Audiense platform powers three vital functions, with which bus...
Who is more expensive? CRM ++ or Vanilla?
The real total cost of ownership (TCO) of Team Collaboration software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CRM ++ and Vanilla.
CRM ++ price starts at $14 per user/month , On a scale between 1 to 10 CRM ++ is rated 4, which is lower than the average cost of Team Collaboration software. Vanilla price starts at $99 per month , When comparing Vanilla to its competitors, the software is rated 10 - much higher than the average Team Collaboration software cost.
Bottom line: Vanilla is more expensive than CRM ++.
Which software includes more/better features?
We've compared CRM ++ Vs. Vanilla based on some of the most important and required Team Collaboration features.
CRM ++: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
Vanilla: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
CRM ++'s typical customers include: Start up, Small business, Medium business, Large business, Vanilla is suitable for organizations that are looking for a way to improve customer service, strengthen
their brand loyalty and increase advocacy.