Compare Vanilla and CRM ++ - Jun 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Vanilla or CRM ++?

Vanilla is more expensive to implement (TCO) than CRM ++, and Vanilla is rated higher (83/100) than CRM ++ (62/100). CRM ++ offers users more features (4) than Vanilla (3).

Looking for the right Online Community solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Audiense Vs. Zoho

Audiense: Audiense helps over 4,000 of the world’s largest brands and agencies to grow their customer and audience bases by finding, identifying and connecting with individuals and audience segments they don't know about. Audiense clients include Universal Music, Havas Helia and Comic Relief. The Audiense platform powers three vital functions, with which bus...

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? Vanilla or CRM ++?

The real total cost of ownership (TCO) of Online Community software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Vanilla and CRM ++.

Vanilla price starts at $99 per month , On a scale between 1 to 10 Vanilla is rated 10, which is much higher than the average cost of Online Community software. CRM ++ price starts at $14 per user/month , When comparing CRM ++ to its competitors, the software is rated 4 - lower than the average Online Community software cost.

Bottom line: Vanilla is more expensive than CRM ++.

Which software includes more/better features?

We've compared Vanilla Vs. CRM ++ based on some of the most important and required Online Community features.

Vanilla: Data Import/Export, Basic Reports, Online Customer Support.

CRM ++: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

Vanilla is suitable for organizations that are looking for a way to improve customer service, strengthen their brand loyalty and increase advocacy. and CRM ++'s target customer size include: Start up, Small business, Medium business, Large business.