Compare CSipSimple and Talkdesk - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - CSipSimple or Talkdesk?

Talkdesk is more expensive to implement (TCO) than CSipSimple, and Talkdesk is rated higher (88/100) than CSipSimple (82/100).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Junction Networks Vs. Talkdesk

Junction Networks: Founded in 2004, Junction Networks delivers business VoIP communications services based on the best of breed IP telephony technologies. The company was founded on the premise that the future of business communications would rely heavily on IP technologies. Since 2004, Junction Networks has provided high quality business VoIP service to thousands of...

Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...

Who is more expensive? CSipSimple or Talkdesk?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CSipSimple and Talkdesk.

CSipSimple price starts at $18.95 per user/month , On a scale between 1 to 10 CSipSimple is rated 2, which is much lower than the average cost of VoIP software. Talkdesk price starts at $75 per user/month , When comparing Talkdesk to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: Talkdesk is more expensive than CSipSimple.

Which software includes more/better features?

We've compared CSipSimple Vs. Talkdesk based on some of the most important and required VoIP features.

CSipSimple: We are still working to collect the list of features for CSipSimple.

Talkdesk: We are still working to collect the list of features for Talkdesk.

Target customer size

Most of the customers using CSipSimple belongs to the category of small (10 to 100 employees) or medium-sized (100 to 1,000 employees) businesses that make use of the IT services, data hosting and related services, mainly in the field of business phone and VoIP systems. and Talkdesk's target customer size include: SMBs.