Shlomi Lavi /
May 14, 2022
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Bottom Line: Which is Better - Deskero or IT Asset?
IT Asset is more expensive to implement (TCO) than Deskero, and IT Asset is rated higher (89/100) than Deskero (85/100). IT Asset offers users more features (3) than Deskero (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
NABRA LTD Vs. Samanage
NABRA LTD: We believe that modern customer care can’t be achieved by simply answering requests. Real communication can’t be passive: you have to reach out, engage with people, get in touch with them.
We believe that customers won’t be content with a “nice” service: they want a great experience. They want to be able to share what they love about your brand,...
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who is more expensive? Deskero or IT Asset Management?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Deskero and IT Asset Management.
Deskero price starts at $9 per agent/month , On a scale between 1 to 10 Deskero is rated 2, which is much lower than the average cost of Help Desk software. IT Asset Management price starts at $800 per user/year , When comparing IT Asset Management to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: IT Asset Management is more expensive than Deskero.
Which software includes more/better features?
We've compared Deskero Vs. IT Asset based on some of the most important and required Help Desk features.
Deskero: We are still working to collect the list of features for Deskero.
IT Asset Management: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Deskero's typical customers include: Small, medium and large size businesses, SAManage Help Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations.