Shlomi Lavi /
Aug 09, 2022
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Bottom Line: Which is Better - Deskero or SuiteCRM?
Deskero is more expensive to implement (TCO) than SuiteCRM, and Deskero is rated higher (85/100) than SuiteCRM (81/100).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
NABRA LTD Vs. SalesAgility
NABRA LTD: We believe that modern customer care can’t be achieved by simply answering requests. Real communication can’t be passive: you have to reach out, engage with people, get in touch with them.
We believe that customers won’t be content with a “nice” service: they want a great experience. They want to be able to share what they love about your brand,...
SalesAgility: SalesAgility re an employee-owned CRM Consultancy. As such, we are highly invested in developing cutting edged and innovative open sourced CRM solutions for organisations locally, nationally and globally.
SalesAgility began life delivering bespoke open source solutions for the SugarCRM Community Edition over a decade ago. By 2013 however, SugarC...
Who is more expensive? Deskero or SuiteCRM?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Deskero and SuiteCRM.
Deskero price starts at $9 per agent/month , On a scale between 1 to 10 Deskero is rated 2, which is much lower than the average cost of Help Desk software. SuiteCRM price starts at $1,500 per license , When comparing SuiteCRM to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Deskero cost is around the same cost of SuiteCRM.
Which software includes more/better features?
We've compared Deskero Vs. SuiteCRM based on some of the most important and required Help Desk features.
Deskero: We are still working to collect the list of features for Deskero.
SuiteCRM: We are still working to collect the list of features for SuiteCRM.
Target customer size
Deskero's typical customers include: Small, medium and large size businesses, SuiteCRM is a designed for small businesses (1-20 employees) use, medium-sized companies (10-100 employees) and in large enterprises (more than 1000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of customer support and CRM.